Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
3121 Palm Way (at Rogers Rd) Austin , TX 78758 United States
Credit Cards | Yes (incl. American Express & NFC Payments) |
Wi-Fi | Yes |
Be patient with your appointments with the Genius Bar . Each situation can be unique. You wouldn't want to feel cheated while its you're time up.
Plan ahead if you need to see a Genius. It gets pretty busy so you might wait a while. Starbucks next door is a good waiting place and there are some good stores nearby. Just check in first.
Super strict about genius bar appointment times. They cancel you if you're more than five minties late! But then, of course, they'll make you wait even if you are on time.
Apple is the best me brand on the market they have the best deals if you get to the front door the fastest to get the best deal of the brand new phone that is on market
Use the Apple Store App on your iPhone . Check out free workshop schedules, make a Genius Bar appointment for tech support, or even check yourself out for accessories ! All within the App.
Best retail experience ever, pre and post-COVID!
Hello! I will visit Austin in a month. I wish to buy iPhone 6+ with 64Gb memory. Price is 850$? Is there any additional taxes that i should pay? Or this is the last price?
Best Apple Store in Austin. Well stocked, and great service by appointment
Order the iPhone 6 on-line and pick up in the store. No waiting in line ! They text you when they have it ready!
Buy AppleCare & One to One! They are the best training and protection plans in the world. You get what you pay for.
Brought my lab in there and she was a HIT! So well behaved and sweet to all the great attention she got:) thank you apple :) thank you for my MacBookPro
They have everything Apple and a super smart staff . The Genius Bar was named after them.
Make sure you back up your data first before making a Genius Bar reservation so you don't have to make two trips.
I just wish I didn't always have to wait 2-3 days for an appointment, but their service is great!
Good, typical Apple store - lots of people and employees sharing a small space.
For the pleasure of your eyes spend some times here.
very efficient Genius Bar today... diagnosed our MacBook Pro in about 5 min... too bad the repair isn't free :(
The store has an impressive storefront with the shinning silver. Lots of products to play on and the sales people are responsive. Expensive stuff though. Microsoft Store is about 300 feet from here.
If you enjoy haggling over warranties and what exactly is wrong with your phone before leaving in frustration, then don't get Apple Care Plus. Otherwise...
Everything. Couldn’t find a section with DJI products anymore though. Sad face.
Lindsey the Genius was great! She fixed my broken 4S screen in 5 minutes after I told her I was in a rush.
Crystal McLane and Vicente Marsh are our hero for the domain location.
I've been a apple customer for years now and never have one of my appointments been on time. Expect a while to wait past your time.
Getting a replacement power cord for MacBook Pro . Original thin cord casing was breaking down. Apple would not warranty.
Donald at the Genius Bar is awesome.
Love this store! They helped really quick!
The service was amazing!!!
Get the Apple Store app . Use it to make an appt for help or purchases!
Now you'll see why their stock is tanking...the culture of arrogance is thick...struggled to even get someone to ring up an iPad...
This store looks stunning! Best looking Apple in Texas!
Always check in with your Droid
Don't be a douche and you'll get great service.
Best Mac Store i've been to!
While your there, say what's up to Leslie. You can't miss her. She'll be the one dancing . :-)
Watching a homeless guy play online... Gotta love apple , works for everyone!
If your name is Daniel, an you helped me delete some files off my Mac, I think you're really cute .
Park in the garage !
Don't go in when have blue tee on you :)
Worst service ever. I've been twice. 1st time they gave me wrong advice on changing an item in another country . Today I wanted to buy an ipad and they put me in line . There's five employees free :-(
Best customer service!
Don't bother with a genius appt, you'll end up waiting for 45+min if its busy either way.
Great customer service very helpful.
check yourself out with the Apple Store App !
There are so many people checked in at the same time!
Use wifi or else you won't get a data signal.
So helpful
IT ALWAYS SMELLS LIKE APPLES IN HERE. cwatididthere
Free workshops rock
Waiting for technician! Ugh!!!
Worthless.
Many many beers on tap (and a few wines on tap too). Great oysters. A nice respite from grocery shopping. - Jason Dent
Start off with the Pupusa, and finish with the Honey Bananas. The Ceviche Tostadas here are absolutely delicious! - Mary Harper
A black tea lemonade with 2 raw sugar and light ice will help you out this summer. But an iced black eye makes your morning the best. - Curtis Garrigus
Britain will help you out above and veyond hands down he did I good job. - De'Andre Hudson
They're super helpful and trustworthy.Diagnosed and fixed my computer free of charge while I was still in the store. Got me out in 30 minutes. A lot better of an experience than going to the mac store - Allisa Mc
Yucca chips are worth a try. Scottish salmon is amazing. Service is courteous and timely. Make a reservation -- this place is insanely busy. - Irina