REI

Always check their sale/ clearance racks, especially if you're an XS or XL. Some terrific deals on really long- lasting clothes !

Awesome store for outdoorsy people. And if something doesn't work out or breaks/gets worn out they give you a refund/exchange/store credit.

Rei is a good place for outdoor gear and equipment! They used to have amazing policy now they changing !

Get here by 7 to be in the first ticketed group for the quarterly Used Gear Sales; Sales promise a limited time and number of as-is items per ticketed member.

Here for the garage sale and didn’t realize you need a ticket for a certain time. Have to kill 2.5 hrs before it starts. It would of been nice if they mentioned this in my invitation.

They truly believe in their mission statement. Really helpful and awesome.

Helpful staff , I just wish their prices weren't so high. The store is clean and full of cool things though.

Nobody is ever behind the Bike counter - you have to stand around for a while until one of the mechanics feels sorry for you and comes out of the shop to help you (5-10 minutes).

I like their duffle bags. I like their classes .

Make sure you have a proof of purchase for a refund return (either receipt or under a membership). If not you can still do an exchange or get store credit.

Amazing customer service an return policy . They will even return worm shoes :)

Customer service is outstanding.

kick ass climbing rock to try out your hiking shoes

Everyone is helpful.

An excellent place for outdoor sports .

Bike shop doesn't put care into their work. Had gear shifter replaced on kids bike and mech didn't bother to check if it was shifting properly. College Park store is much better.

Great products and knowledgeable staff .

Worst effing customer service ever. I walked in and from the front to the back of the store, no one spoke, one of the green vests bumped into me, and I couldn't get a manager. Never returning.

Good place if you're training fir a tri.

Campmor has way better prices.

Bike shop rulez!

Horrible service. Couldn't get one staff member to help me and the store was dead.

Over priced stuff for yuppies who don't actually camp.