Astor Crowne Plaza - New Orleans French Quarter

Astor Crowne Plaza New Orleans is a four-diamond New Orleans luxury hotel located at the Gateway of the French Quarter

7 / 10
295
ratings
Address

739 Canal St New Orleans , LA 70130 United States

Credit Cards Yes (incl. Discover)
Wi-Fi Free

Comments / 73


Keywords:

street car stop scenic views comfortable breakfast food bar hotel canal conferences concierge eateries friendly staff park road
Andrea Cupolo

Great rooms and the beds were super comfy ! I wish there was at least a fridge in the room, but overall a great experience! Super close to Bourbon St and the entire hotel staff was super nice

Daniya Tamendarova

Excellent location on Canal & Bourbon , great service. For a nice view , stay on the lowest floor possible. Loved the relaxation kit that was left on my bed each day.

Sara Oberdorf

Excellent location, fridges can be added to room for $25, wifi $10/day, and valet parking is about $30/day. Frederico the concierge was fabulous and friendly !

Dom Wong

Great place to stay...start of bourbon street and french quarters...also directly across the road from the street car stop

Shay

Nice hotel . Nice big lobby. Nice bar with chairs & tables next to lobby. Pool is closed in the winter. Very good location. Start of French quarter. Also next to street car stop .

Rafael Giliczynski

Parking is 42+tax, but, you can park for 15/day 4 blocks away at gravier and o'keefe, which is where the valets will park your car.

Erin Androsoff

Beds are comfy , hotel is clean in general, staff are friendly and most are knowledgable . Would be nice to have free wifi and for the pool to have been open. (Couldn't get in...?)

Daniel Sprehe

Fantastic location and very good price. Standard hotel , but you won't be spending much time in your room with how much NO has to offer.

AT&T

In town for Final Four? AT&T Fan Zone will be the hottest spot at Bracket Town . Stop by 3/30/12 - 4/2/12 to play with the newest AT&T handsets, meet college coaches, shoot hoops, and win great prizes!

Amanda Thumann

The hotel is very nice! Surprisingly, the staff especially around the main entrance can be a bit crabby.

Kris Parks Bartlett

Ask for a room in the front of the hotel (Canal street) if you want to get any sleep. Otherwise, you'll be up all night with the craziness of Bourbon st.

Jessica Gonzalez

Yes there is no fridge , but they leave you such wonderful products to help you relax while on your trip and the rooms are nice

Wanda DeJesus E.

Nice hotel , very clean and nicely decorated. Wish there had been a fridge in the room. And paying for wi-fi always sucks, especially when it's slow wi-fi.

Lindsay Herndon

We checked in at 4 and our room wasn't ready until almost 5. Several outlets in our room don't work and the valet parking outside is pretty chaotic if you show up at typical check in times.

Tye W

Great customer service. Beware of parking rates for your vehicle. 39.95 plus tax

Kevin Falenda

Christine Morris, Director of Transient Sales was awesome and treated us like Royalty. True professional!

Kaylee

No complaints hotel was nice, cheap , and clean . Just like my women

Sharon Dorricott

Big hotel , good wifi . Conference lunch a little disappointing but good breakfast

Dawn Norfolk-Ross

Not much room to valet car and check in, causes some traffic so be patient ;)

Laurie W

Perfect location for FQ... lots of affordable eateries nearby and plenty of action around!! Let the good times roll!

Brian Ragazzi

Parking is valet-only and $31/day. You may consider parking elsewhere and walking back to the hotel .

Evan[Bu]

The beds are raised at least 3 feet above the ground. Be prepared to do a little pole vaulting.

Evan[Bu]

Take a swim in the world's smallest outdoor pool (located on the 3rd floor).

Arlene Morris

To the people complaining about lack of amenities , generally speaking, the nicer the hotel , the less freebies you get. I will add that the Internet is painfully slow but the room was nice.

Chasing Nations

Expensive WiFi , $22 a day!! But it's a good location to see the krewes during Mardi Gras

Allison Kasic

Everything about this place is janky.

Timbo Slice

Valet is hit or miss, but not worth the $31 Internets is $10 - which is annoying. A/C is incapable of properly cooling the room. Ridiculously few TV channels. Traffic getting to hotel ...Holy Hell!

WorldPay US, Inc.

There's still time to stop by the WorldPay booth for the New Orleans Career Fair . Stop by and say hello.

Mike Check

Great location! But then pillows were subpar and the bathroom was dated for a 4 star hotel .

Mary Jeneverre Schultz

I won't stay here even if a conference is scheduled at this location. I'd rather walk a few blocks away in the humid heat because ants have invaded my room back in 9/2013.

Phoebe Whealdon

Bourbon House

Tasha Jackson

I would never stay here again. Slow to check you in but early to try to make you check out. Ice machine on my floor didn't work & the outlets in my room were broke. Staff was nice but hotel raggedy.

Brent Grochowski

The room was very nice however service less then par. Towels were forgotten by maid service, TV was broke, took 35 minutes for valet to retrieve our car, valet would not answer the phone to speed itup

Jerry Bangham

Adequate, but noisy rooms. Good location.

Jeffrey Whittington

For what I paid for the room, it was nice but I definitely would not consider it 4star.

Sallie Erhart

Not a damn thing is good at this poor excuse for hotel . Worst front desk I've encountered. They accommodated no requests and didn't try to fix the air conditioning in our room. Fuck this place.

Aaron Bradshaw

The executive lounge on the 4th floor is outstanding.

Scott Hilgadiack

Great location for Mardi Gras. The three big parades come right by the hotel .

Alfonso Zamora

We have Mice in my room, if you sign the internet in the lobby it would work in the room

Cindy S

We will NEVER stay here again. You have to leave your car on Canal to Valet parking . There is no one to get your luggage. There were 4 bell hops standing around. It was over $30 to park . NEVER AGAIN

Brandi Brown

Great service!

Sel Meirelles

Aweful hotel , lazy staff , smelly room. 1hour waiting valet to park my car, 2hours in the lobby waiting to check in.

Jessica Gonzalez

And the continental breakfast is awesome

Aaliyah Barton

Definitely there's no such thing as a deep clean in the rooms

Christopher Turner

Don't bother making reservations . If you are not important enough they give it to someone else who is.

Robert McCarty

Worst hotel experience of my life. When I checked in the phone, iron, and coffee pot were broken. Ordered room service and was not delivered what I ordered, and more. Epic fail.

Chelsea Tish

Two words: bed bugs

Emily

Very centrally located

Everette Himel

Don't use hotel parking there are two parking garages behind the hotel on Iberville with much better rates.

Amanda Newfield

Plan an early arrival for valet service . Traffic is heavy and their valet lots is five blocks away.

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Pretty small gym, if you are interested in doing plyometrics (jump training, burpees, jump rope) FORGET IT. The ceiling is about 8 ft high. - Willie ttibroC

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