FoodMaxx

We have been shopping at Foodmaxx bi-weekly for the last 5 years. At the beginning of COVID we weren't allowed to bring in our re-usable bags, but for the last 6 months it has been okay. Until today.

I suggested having someone go get us plastic bags, she then handed us some from under her register. I continued to say how it was never an issue before as we started to re-bag all our stuff

HE DID NOT SAY THAT WE COULDNT USE OUR REUSABLE BAGS. What he should've done, was take her off the register and check us out without making us re-bag everything. From our re-usable to plastic

2. WHY are you WORKING THE REGISTER and TOUCHING CASH (which is way worse than touching our re-usable grocery bags) if you are immune comprised?!?! Only register open. Im also immune compromised.

1. It hasnt been an issue for the last couple of months, and even YOU have rung us up before and it wasnt an issue. Why now? Why today?

Look for the $10 coupon in the mail. Cheap . Good variety

Always super crowded but they have good bargains

TRICIA made a big scene saying she couldn't touch our re-usable bags because she is immune-comprised. 2 things:

Always crowded here and don't expect to be able to rent a movie at the Redbox . Kids are always playing with them.

and then she walked away and said she wouldnt service us because we were being rude, when really we were just in shock that she was making SUCH A SCENE when there has NEVER been an issue before.

I asked for a manager, she lied and said there was no manager on duty. A few minutes later, the manager walked up and apologized for how she handled the situation and guess what...

Only go to self check out if you know how to use it and you only have a few things. Don't do it because you're antisocial...

Do NOT come here for the Redbox !! People seem yo think they're there to entertain their children while they shop/wait in line . You'll be there FOREVER!!! >:-(

Very horrible experience this morning. After declaring she couldnt touch our bags - I went on to say how this has never been an issue and what does she want us to do? She had no answer.

You can check in, but you can never leave.

It is really not okay. How she acted. How she treated us. She shouldn't be allowed to interact with customers. Terrible customer service.

Only come early morning weekdays

Worst experience we have had in the 5 years we've shopped there!!! So so upset and disappointed.

GOD this place is hell on earth