Apple The Westchester

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.

7 / 10
147
ratings
Address

125 Westchester Ave White Plains , NY 10601 United States

Credit Cards Yes (incl. NFC Payments & American Express)
Wi-Fi Free

Comments / 34


Keywords:

genius bar
Mark Heyert

They've tightened up the ship, this time everything went smooth with the repair. Highly recommend a trip to Baby Yogurt while you wait.

Ryan McSherry

Super busy all the time, and the genius bar is filed with idiots. Do sine research on your Apple product before coming in!

Andrew Nathanson

Go to the Greenwich Ave store. You don't have to pay (or pay as much) for parking and you can actually get an appointment, even just an hour in advance. Westchester can be booked for days.

DJ AK

Andrew at the genius bar is very helpful. Took out a stripped screw and installed a new hard drive for me (which there not allowed to do)

Adam Sorhaindo

Love the staff . They do what they have to do!

Billy F

This store is packed, especially on the weekends. Come early in the morning and beat the crowd.

CHESKA

Pretty packed even on weekdays. Make appt online and be prompt! They make you wait but they have no qualms a/b giving your time slot to someone else if you're not physically there on time

Mark Heyert

Seems like they get easily overwhelmed when the crowds surge, they couldn't find my phone that was repaired, but it all ended up fine.

(RED)

The (APPLE) RED Smart Cover for your iPad is here. Choose the (APPLE) RED Smart Cover and Apple gives a portion of the proceeds to help fight AIDS.

Lisa Lancia

No wait. Go during the week. Very professional and not pushy.

Michael Tartaglia

The concierge at the front door will get you a specialist; you don't have to hunt one down! :)

Leanne Mills

Great service every time I come here!

Jeffrey Glueck

Good genius bar staff

Jobu Jemas

Ppl that ask geniuses for advice are itards

Ariadne Rentz

Parking too expensive , 5$ for 30 minutes. Would rather go to Greenwich Apple store. More helpful, and less sales tax. Overall better experience at Greenwich .

Christine Ramirez

Amazing store and AMAZING PEOPLE!!

Em

Friendly , witty crews. Love it here!

Loreta Janolo-Dorn

Staff probably judged my sister by her looks & never help her with her issues regarding her Iphone 6 which is still under warranty. Poor customer service!

MetroSeeker.com

"Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma." - Steve Jobs

Philip Degaltini

iphone 4 price went down. Only $99 to replace your broken phone

Loreta Janolo-Dorn

Sister's Iphone 6 was overheating & takes blurry photos. Visited this store Oct. 14, 2015 & was told it was all normal without them checking the phone. Verizon found the phone defective. Bad service!

macnews

Apple Store The Westchester, i've been here!

Peter Kaiser

Ask for a store tour !

Mason B

Come during the week. It's a lot less busy.

Michele A

By far the worst customer service out of the many Apple stores i've been to. Staff has been rude and unhelpful on multiple occasions

Michael Sadicario

Call first for an appointment... Wait is too long!!

Denise Nobile

Knowledgable employees

Charles Wang

I am about to spend 800 bucks on a phone and I need to wait for some one to get this done .. Really? What types of customer service is this?

Ricky Flores

Nuff' Said

James Gedris

Even w/ an appointment the wait is rediculous...

Dan Tavares

did you book a genius bar appointment?

John F

Getting my iPhone "fixed"

Diana A

never fails..always packed...

Sean GeeZy

Find another Apple store .. This store sucks .. They have no accessories for anything .. Better off going to Best Buy 

Similar places nearby :

8.2
Department Store
Nordstrom

The cafe is excellent! Food is really amazing. - Talika Matthews

7.6
Chinese
P.F. Chang's China Bistro

Chicken lettuce raps are a must.. Services are fast and friendly and the food is great. Had the prefixed for two for $39 and its kid friendly ➕???????? - Katt

8.1
Department Store
Neiman Marcus

Buy Pink Tartan dressed here! - Rosaline

Electronics
Bose

Only buy directly from Bose. You can't beat their customer service. - Candace Peterson

8.1
Mall
The Westchester

Best food court meal by far is Shiraz Kabob House. Grilled-to-order kabobs, falafel, etc. Fresh and delicious, and even relatively healthy! - Amy

7.7
Mall
City Center at White Plains

Pay by the hr parking here. If you get caught going over your time, its a flat 10 dollar extortion fee from the shitty of White Plains. There is a Target, a B&N, A great shoprite,its huge and others. - Eugene L

8.0
American
The Cheesecake Factory

You really can't go wrong with any item on the menu. Everything is amazing - Alana Guida