Apple Upper East Side

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.

8 / 10
580
ratings
Address

940 Madison Avenue (at E 74th St) New York , NY 10021 United States

Credit Cards Yes (incl. NFC Payments & Visa)
Wi-Fi Yes

Comments / 36


Keywords:

vault casual bar banks accessories friendly staff
Gothamist

Apple's intimate Upper East Side store is inside a renovated Beaux Arts bank building , and they maintained the antique vault as a fitting room for the Apple Watch Edition series. Read more

Nikki Beauchamp

I hesitate to write this tip ...but have had some of the best experiences in an Apple Store here. Attn to detail feels more akin to private banking particularly when compared to mania of 5th Ave store

Marcus J

Clean , tidy, and busy. Patience is key, and everyone there works hard to help out everyone. Friendly and fun staff .

Christina

Better to just go to 5th avenue.. Some of the genius staff downstairs are absolutely rude, don't want to explain things to you or make you feel like it's a hassle they have to explain an issue.

Jason H.

Apple has gotten too big for its britches. Sell you stuff you don’t need. Problems with updates to IOS -ruins your older items to force you to buy new. Someone take them down a peg please.

Ryan Gallagher

Great store. Real chill and the employees are great.

Huaisi Cen

A classic elegant Apple retail store.

A. K. M.

Great experience, got exactly what I wanted and more!

IrmaZandl ZandlSlant

Smaller store. Good service but display of product is way less impressive than in most other apple stores.

K

Beautiful exterior and helpful staff .

Gina Marcella

THE SALES REPS DO NOT DISCLOSE HIDDEN COSTS AS THE COST OF THE UPGRADE PLAN. I WAS TOLD THERE WERE NONE YET WAS UNKNOWINGLY CHARGED $149 WHEN I DID NOT NEED A LOAN OR THE UPGRADE PLAN.

Rebecca W

Super fun building. Check out the vault

Ryan Scoggins

In and out in under a minute in the midst of holiday shopping. 👌🏼

Scott Gellman

Don't wander, if your looking for something, ask an employee with an iPad.

Gordon Mei

This one has a vault behind bars downstairs below ground.

Ashish Pandey

I went for macbook charger and it was nice experience.. no glitches at all

S D

Checkout the vault downstairs.

Christine Lee

Worst Apple experience of my whole entire life. I regret purchasing my new iPhone here. I worked with an employee who was improperly trained and didn't know how to correctly set up my iPhone.

Dr. Michele Ivey

Prepare to wait a loooonnnngggg f’g time for customer service!

Victoria Zelenskaya

A nice place in a former bank building with columns and further marbles (and even a big safe is still there!). Not as crowded as at Madison Ave.

Denis Chumakov

Service, Wi-Fi

Mike Zarin

Very beautiful!

Paige C

Don't even bother trying to walk in without a genius appt - I had a laptop emergency and I waited 3 hours. Nightmare.

George Clark

Always good

Bryan Mortensen

Beautiful store, one of the coolest accessories walls I've seen in an Apple Store.

Scott Kleinberg

Odd that I'm giving an Apple Store anything less than a stellar review, but after visiting hundreds, I liked this one the least. Very impersonal and awkward layout. Hopefully next time is better.

Ram Sundaram

Location. The customer service however is rude and downright arrogant.

Thomas Pajor

This is a beautiful and quite intimate Apple Store. Check out the vault in the basement .

Dil Ribeiro

One of the most beautiful shops I've ever seen. Elegant, classy in a wonderful location

Sherie Swerdlow

Amazing service. They let me exchange my iPad without a receipt or the box.

Rishi Gupta

The architecture is very nice! Beautiful pictures of NYC. Plus staff is very nice!

Will Harahan

One of the more majestic Apple Store locations you’ll find in New York.

Julie H

Excellent customer service. They made a mistake and handled it in the best way possible.

Julio Rueda

En 20 minutos arreglaron mi cell.... Cuanto tiempo demorarían en Santiago ??😀😀

Volponi Leal, Rodrigo

Lotado , mas funciona. Tem acessórios no subsolo.

Assis Basso Jr

Ora bolas , por que não entrar em mais uma Apple? Não vai perder essa, vai?

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Cozy, and the new grove style layout with the living green walls.Spacious, yet quiet. I like it. - macfixer

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9.5
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Definitely plan to spend a good couple of hours here, but it's nearly impossible to see everything in one visit. It's massive! Definitely worth visiting. - Tariq Ahmad

9.1
Desserts
Ladurée

Worlds best macaron has landed right on Madison Ave, you would expect the rose petal ones to taste like potpourri but its actually one of the best flavors. Not too sweet and the filling is so light - Halstead Property