Apple Twelve Oaks

Great products. Getting hard to buy and support though. Just try and get a Genius Bar appt in less than 3 days

Customer service was amazing. The store was a bit loud but the rep had the music turned down so we could hear her better.

Super friendly staff . They'll get you setup right no matter how long it takes.

This place is always busy, so be sure to make an appointment well in advance.

Great staff & service! Make an online appointment for faster service! Avoid product release dates! Its a madhouse lol

make your online appt before your show up for Genius Bar . Large crowds even on Monday mornings

Love the classes

Make sure you see Joey-mainly because he's the most attractive person in the store. He can also fix your phone :)

Really busy place, make an appointment on the website before visiting

Ask for Alex! He's super helpful and nice!

Picked up my new phone here no problem. In and out. In less than 15 min.

Love the service here at Apple vs the AT&T store.

Great service. Quick fix.

Self checkout on the iPhone is so convenient. Waiting for a specialist isn't worth it.

It's so nice and people who works there know everything

My favorite associate is Nakia. Every time I buy something that is Apple related, i go to her :)

Make a reservation and still wait 2+ hours to get in the door. Ford needs this kind of hype for our products :-)

Apple care is worth every cent. Thanks Apple!

Here's a tip for ya, come out on a product launch day and look at all the losers waiting in line . Get a life people!

Genius bar is more available on weekdays

Apple Twelve Oaks version 2.0

Check out armor guard outside the apple store. Worth the money.

Backup your device BEFORE bringing it in to be fixed.

Use the website to schedule all appointments .

Very helpful staff !

Apple will price match. Wow. Never knew.

Never trust a phone appointment , lady said come in at 12;45, came in... No appointment , so I manually had to set one for 1:30, yay 45 minutes later

Fast at fixing my phone.

Look for Melanie. She's very friendly & knowledgable .

Service was great!

Genius Bar can fix almost anything.

You definitely need an appointment ! Even on a Monday, this place is packed!

I got an appt right away even tho it was a packed satuday. You never know.

Drove 45 mins for them to tell me to buy a new phone !

Check in online . Before u get here.

Walked in with what I thought was a "dead" iPhone. 1 minute and a hard re-boot later, my phone is back in service!!! :-)

Great customer service every time I come in here.

Super nice staff !!

Make a personal shopping appointment in advance to coming in to beat the crowds.. Read more

There's a salesman named Scott. He's very knowledgeable about the products.

They need more help.

If you are coming i

Horrible... just horrible service. Never in my life have I experience such a poorly managed store.

Once you go Mac you never go back

This place is a zoo . Even with Ann appointment you end up waiting.

The line is out the door

Store R041

Employees are beyond rude.

Be careful.. they lost my iPod once!

See Brandon C. Ask him many questions.