Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
3195 28th Street (at Woodland Mall) Grand Rapids , MI 49512 United States
Credit Cards | Yes (incl. NFC Payments & American Express) |
With the Apple Store app , you can scan & pay for your items (w/o serial #s) right from your phone! No hassles, no waiting, no cops arresting you. And the receipt is on your phone immediately. Cool!
Joe helped us today and was amazing.He knew we weren't there to buy, he was just there to help my mom with her old as dirt iPad, so calm , patient and went out of his way for nothing in return. Amazing
Good, busy as usual. Bought iPhone 6 Plus from them, which their staff told me is unlocked and contract free, which it was not! Such an ignorance from Apple can't accept!
Staff is very quick, efficient, and talkative, but what else do you expect from an apple store? Standard issue mall Genius Bar .
The best place to buy a Mac or iPhone/iPad,the employees treat you like a family,great service and great people.
Friendly helpful staff . The best retail experience in the world.
Set up an appointment before you come in with the Apple Store app and get in and out super quick! You can check in with it once you arrive as well .
Dave is the WORST TECH!! Ken the manager was very nice and Jim the Tech was very nice but I was treated extremely poorly with Dave. He changed my password assuming and sat for an extra 1 hr. Total 2!
Schedule your appt online. Super quick to be served when you have an appt.
Excellent service , problem not yet solved but the techs there were the best!
Best customer service that I have received in a long time. Steve Jobs would be proud!
I love the apple store, but it is never a quick in and out... Always packed.
The customer service is amazing!
Marcus is great to work with!
Don't be afraid to ask questions.
Don't go unless you have lots of free time on your hands.
This place is a f..... joke! Never seen such a bush league operation in my life! Never did get in for help. Fixed it myself in line waiting for their lame asses!! My next phone won't be an Apple!!
Write major questions before going. It makes it a more reductive class
Don't buy a Time Capsule. Their power supplies burn up in a few years and Apple refuses to replace units.
Chat up the team at the Genius Bar . They call it that for a reason.
Jeffry is the best technician :)
Matt Weaver is a GR8 technician! Fastest iPhone repairs in West Michigan!
The staff I met this morning was really rude. Not all of them are good
I just wanted to buy some more memory, not stand around and wait for someone to come "talk to me". Ridiculous!!! I am ordering online from now on.
Marcus is awesome!
Matt is the best!
Customer service
If you need tech support, set up an appointment first! 616-940-7011x5, or www.apple.com/woodland Read more
Make sure you talk to Lisa, she was very helpful!
IPhone got this place packed
For the love of all that is good make an appt
Nobody understands HomeKit
Every time I go there I'm waiting for very long time even when I make an appointment . ????????????????????????
I got really sweaty
They like it when you call it the iPod Store
Store R132
Come chill with some Macs!
Some handsome dudes work here.
Super slow
Excelente atendimento!
like all the others.. great service and lots to choose from - Barbara DeGennaro
Ask for Anthony if you're in women's shoes, he's the best! - Anthony Michael
Carne asada tacos are amazing! Love the red chile sauce! Also, great guacamole! - Danielle M.
Ask for Jay-he is helpful and honest! - Kelly Wegenka
The older of GR's malls, but you wouldn't know it. A very nice facility with great stores and a very nice food court. - Gregg Pullano
Recommend rachel cool helpful nice waitress and try the time bacon burger with some campfire sauce - Frankly ☆