Sheraton Grand Chicago Riverwalk

Overlooking the lake, river and downtown cityscape, Sheraton Grand Chicago offers stylishly appointed accommodations, distinctive dining, a bar, pool, fitness center and 125,000 square feet of event space for meetings, weddings and social affairs.

8 / 10
558
ratings
Address

301 E North Water St (at N Columbus Dr) Chicago , IL 60611 United States

Credit Cards Yes (incl. American Express)
Wi-Fi Yes

Comments / 128


Keywords:

scenic views comfy beds breakfast food conferences surf & turf dancing conventions desserts books hotel events bar city dinner market restaurants lounges town concierge gyms
Hannah Alkadi

Nice views and amenities . It's in a good part of a city where you can walk to all the nice sights — unfortunately the rooms don't have fridges and the bathrooms don'f have fans.

Carlos Lopez

Rooms are a bit dated but the views to the river/lake/city make up for it! Big fitness center and great location! Great for business trips.

George Mejias

Big hotel . Really big. Do expect to be crowded especially on weekends. Parking is expensive but the self park option at 45 bucks is worth it for the area cause u can leave and renter w/o charge.

Rose Bistany

Newly renovated rooms . Staff is friendly and always greets you with a smile. Riverfront access. Club lounge is great. Only downside is it faces the worst building in Chicago..... Trump Tower

Justin Crabb

Not sure about the bad tips we had a GREAT weekend. Staff was friendly and helpful view was awesome. Make sure to get a west facing room as highs possible.

Monique Ullom

Ask for a corner room with a lake view . It's gorgeous. Overall hotel is very nice except for bathrooms & shampoo the hotel is awesome. It's clean & nicely renovated with a very friendly staff .

LimoBank Services

Call for car services early in the morning or the day before your airport transfer or special event ... LimoBank reservations info@limobank.com 1-888-546-6988

Jam Ali

I don't recommend being here Xmas time as it is extremely busy but u def want to be sure u get presidential access. Free drinks and snacks and view is amazing!

Carl V. Lewis

As an SPG platinum guest, I was extremely displeased both with the service and check-in attendants, who locked me out of my room three nights into the stay for "nonpayment," which was mistake. C-

Taiyyib Choudhry

Definitely check out the club access, the food and views are fantastic

Paul Shimmons

Nice place but holy crap... For the price you'd think parking would be half of what it is and at the very least they could give you free wi-fi and breakfast !

Mitchell S

Overnight parking is $45! Outrageous! Forget the rental car , used Echo Limousine 773-774-1074. Same price to and from airport as a rental for 2 days with parking .

jiresell

Convenient to all the River North and Michigan Avenue attractions and restaurants . The staff is great!

Ryu Euidock

It was good experience. Large Room with Cozy Bed and Amenity . And located with downtown

Ralph Gomez

Great place to stay. Wonderful amenities . Breathtaking views !

isela

Beds so comfy you don't want to get up in the morning. But the in-room Starbucks coffee and Tazo teas are motivating ☕️ ????

Kurt Kragh Sørensen

Don't touch the right handle going down on the escalator from the lobby as you will get an electric shock. I told the conferencier but seem as if he already knew. He promised to let somebody know :-(

Alexandra Faught Bivins

Had an issue with room not being properly cleaned but the front desk switched our room and upgraded us. We had a great stay and would stay there again.

Donnie Levy

Be sure to check out the Sheraton Fitness programmed by CORE PERFORMANCE located on the 7th floor

Adwoa

Elizabeth does a wonderful job planning any event or meeting here. If you need a place to hold your event I suggest giving her a call!

Ryan

Somewhat confusing place to have a big conference because of all the floor hopping. But very pleasant views and good service .

Richard Caplan

River view is what to ask for. Only free wifi in lobby. Do not be fooled as 8th floor is the first floor of rooms.

Alyssa

Ask for a river view room. Way better than city view (w vacant lot next door).

AIDS.gov

Interested in HIV in Chicago, the National HIV/AIDS Strategy.Come to the Road to 2012 Town Hall today 5 p.m. to 8 p.m. Ballroom III chicago@roadtoaids2012.org - AIDS.gov will at the event .

Stephanie Benson

If you have an allergy to down let them know and they will switch everything out for you.

Janet Thaeler

If you have a Droid, download and use foxfi app. Your phone can power all of your devices free, just be sure you have a good data plan!

Doug Belshaw

The swimming pool is small but does the job. Also features great views of the city . :-)

Rose Glenn

Customer service is good unless you are dealing with the front desks. They have that rude/polite vibe.

AIDS.gov

The USCA Conference has started. HHS Secretary Sebelius will be the keynote speaker along with Jeff Crowley from the White House. Learn more by following the AIDS.gov blog at AIDS.gov.

Amanda K

Great views and good location. Decent price, but a little too much hall way noise. Overall nice, I would stay here again.

Amy A.

Get a river view . You can walk to many downtown spots within minutes from here.

Rob Pegoraro

The ballrooms on the fourth floor and the hallways and lobbies around them are horribly short on power outlets . Charge your devices before going to events there.

Amy Cummings

Good location on the river ! But confusing layout for a conference venue.

Chris Moore

One of the servers in the concierge is insanely loud . Why does he like fist bumps and the sportscenter song so much too? A bit annoying.

iNYCity S

Ask for the upgrade with water river view from your room!

Nicole Engel

14 dollars for Internet access is a bit steep. It's free in most hotels . Also for a 4 star hotel I wish I couldn't hear neighbors using their bathroom .

Ben Blake

Walk straight out of the hotel and take a left. Walk a block to Fox and Obel to enjoy a nice breakfast or lunch .

Vlad Davidiuk

Great place for a convention ! #YRNC2015

dean nicolls

Busiest hotel gym I've ever seen! Heathy guests...and some pretty unhealthy ones too;)

ZaarlyChicago

Can't beat any hotel within shooting distance of a grocery store . And there's even a nice view of the river !

Barbara Hopkins

The gym is 24 hr access and it overlooks the river !

Stephanie Simon

Largest ballroom in the city .

Dave Fleet

Room 1855 is huge, and has a great view of the river too.

Rob Mehta

Join SPG on your iPhone app, then go thought the SPG check in

Emily Graham

Best lounge I've seen at a Starwood property in a while!!

International Council of Shopping Centers

Meet top executives in intimate boardroom sessions @ICSC #NextGenConference ! No separate fee! Complete list here http://bit.ly/hxT4yS

María Fernanda

3103 always have wifi , and L is the guest name. You're welcome.

Peter

Do not stay at this hotel . The rooms are nice but it has the worst WiFi I have ever seen and I travel for a living. The connection is slow, unstable and keeps cutting off. The staff don’t care.

Joe Rockhill

Not sure if I got an old room but its outdated and musty. Showed up and bedcover has stains all over it. Great gym for a hotel though and nice location.

Sven Ohlsen

Had a Meeting. The Food on the Lufthansa flight home was better than the Gala Dinner and all the other food they served. What a shame. Even the free coffee in the room makes me not feel better.

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