REI

In response to the rapidly changing coronavirus (COVID-19) outbreak, REI is closely monitoring individual states policies and serving customers based on those guidelines.

9 / 10
671
ratings
Address

840 Brannan St (btwn 7th & 8th St) San Francisco , CA 94103 United States

Credit Cards Yes (incl. American Express)
Wi-Fi Yes

Comments / 44


Keywords:

shoes hiking boots return policy biking skiing free Wifi camping friendly staff garages classes jackets
John Doherty

A great REI. Friendly people, great selection. The layout is a bit haphazard because of the building.

hikerly

REI is the best place for hiking boots . They will let members return boots (even if you've hiked in them). It's worth it to pay a little more for the reassurance you will get the right pair in the end

andy orton

I really love REI and Hiking . I bought hiking gear from them. But today I have find another great place for buying hiking boots . Read more

Ashley Mowrey

Huge store, overly attentive store clerks, and a decent selection of camping/backpacking gear. No where near as expansive in choices as sports basement , but this places is more posh, so...

Giulia Prati

They were able to turn around some ski bindings in 24 hours when sports basement turned us away. The membership gets you significant discounts .

Spoon Carvalho

REI is my favorite sporting goods store. Get the membership, it is totally worth it!

Mei Lin

Become a member! It's a lifetime of great service by the best!

Paulina

Get your awesome outdoors gear shipped here and use their free wifi while you're at it.

Dennis Li

Extremely helpful staff . Helped me with getting my first pair of climbing shoes .

Amir Mirzaee

All REI basics are excellent value! Sign up for a membership and get them even cheaper!

Jo Tong

The members used gear sale is always the first weekend of each month. Show up early, and you can score some incredible deals

Ashley Mead

Customer service is hit or miss but when they’re on they are fantastic!

Helio Medeiros

They also have bike classes

ecomagination

REI’s love of the environment and fun go hand in hand. Their green retail buildings emphasize water conservation, energy efficiency and indoor air quality.

nancy t.

Fantastic return policy if you're an REI member. Staff is really helpful.

John Manoogian III

I always have bad run-ins with people here. I blame karma.

Chris Magsakay

Shoe staff is pretty attentive and helpful

Runqiu Cai

Good selection but they are constantly short staffed. Really hard to get someone to help you.

Chris Barclay

A smaller REI then others but very tentative staff .

Emmisaur

really crowded on the weekend but at least there's a parking lot in the back.

Larry Zhou

super friendly and knowledgable

Kian Lavi

Love how good their customer service is

Yeanne Halim

Crazy exp jacket that i didnt buy and on clearance

Scott H

They've got it all.

Lilo Flu

Friendly staff

D S

Friendly people!

Tessa MacDuff Pupius

No dogs allowed (except service animals).

Vlad Saveluc

Expensive but they have what you need

Mitch A

Awesome return policy !

Luc Doan

Not the best REI I've visited. For a big city REI, I was hoping for more

Andres Mendieta

Great return policy , Costco level return policy

Caitlin Crosby

It's a co-op. Become a member!

Kelly ????

Free parking in back

Amy

Complimentary wifi !

Eric Nyeste

bring your bikes here for incredible service. best shop in sf.

Bri Norris

Buying snow gear for this weekend !!

Nick D'Ambrosi

No ski/snowboard stuff this season :(

Aaron Deraps

website said open @9 m-f, but they really open at 10

Geoff Reinhardt

Poor selection of sizes :(

Chris Mysen

Boot depth service was soap today.

Tony Deifell

wdydwyd?

Andrew Ng

REI sucks, horrible service and treat their “members” like shit. Go to Sports Basement instead.

Ronaldo Matoso

Loja enorme com vários produtos, compramos blusas pois estávamos indo para Laje Tahoe

Renata Reno Reketis

Super atendimento. Exemplo de modelo de varejo nichado para esportes .

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