Globe Store is a mobile phone store San Lorenzo Makati City located in Philippines.
2nd Flr, Greenbelt 4 (Makati Ave) 1200 Makati City Makati City Philippines
Credit Cards | Yes (incl. American Express) |
Wi-Fi | Yes |
For quick-kill concerns (Inquiries, phone set-up, promo registration and keywords), no need to queue. Just ask the customer service representatives on standby at the demo area. :)
I had a great customer service here at Globe Greenbelt! Actually every branch! You people just need to know time management(know when and where is the least # if customer when it comes to days n time)
Its been 2weeks but still the change of account categorization from corporate to consumer plan is still pending! I don't even get any updates and I need to go to store just to follow up them!
If you're coming here & you need to line up at the customer service, be prepared to wait a looong time. It's best to come here right before it opens at 11 am to avoid the long line and the long wait .
New and improved Globe store and service! ???????????????? for friendly and efficient staff .
If you want get things done, talk to the best person who are willing and able to assist you.
Fun store, but even the temperature at Dairy Queen is higher. Bring a sweater.
I commend Ms. Grace Latina for doing her best effort for my blackberry. She's the only one who able to manage my mobile hotspot. Thank YOU!!!
Bring a good book , too slow CS. Globe is really on a decline. ????
Been here before it opened.. 2hrs later im still waiting.. wlang systema! Mukang 3months preggy pa un "Globe blue girl" nila sa laki ng tyan!
you can always check your desired phone here, before deciding to buy the stuff you need, unfortunately, globe's wifi in this branch is soo secured. you cannot check the browser capability but just the
Mondays and Fridays are hell days for business centers . lot less people on other days of the week.
why is there someone assigned to press the screen to give you a number? and they even ask why do you want to get a number. LOL
Long lines , but they are so QUICK, EFFECIENT and friendly here! it makes the waiting in line more tolerable and even pleasant at times.
Used to be a well functioning store. Now it is just ridiculously inefficient. People lining up to register for service while many employees are free. What about letting people register themselves.
Lots of people queuing up here. Don't forget to bring your platinum card if you have one. :)
Friendly , helpful staff . But takes FOREVER to get anything done.
Personnels don't have a sense of urgency. They're like walking in the park while their customers are now walking dead waiting for so long!
If you're going to pay your bill and don't have a billing statement, fill up the form while you wait and not while already on the cashier . It'll save you time as well as other people.
dont be shy to ask, esp they have the most accommodating and costumer service rep :D
Competent, efficient and friendly staff here:-)
If you get "No Service", don't assume your line was cut even if you haven't paid for months. Turn off then on your phone to check. Huwag ako gayahin na nagmadali to a Globe Store to pay ????
Better to use any other other company
SUZETTE is the BEST CSR. Worth the wait! QUALITY OF SERVICE INDEED!
Worth the wait! :) we wairwd for more than 4 hours!!! :)
Globe now has very nice business centers ! ;) At least in Greenbelt 3 branch. :)
Long lines during the day. So if you have the time, be here at around 8pm. No more queuing .
Super VIP treatment. I dnt need to ask them anymore. They would just do it for you. =)
Sobrang bagal! Ang dami ngang agents ang babagal naman! Customer service! If you know what I mean!
One of the more pleasant Globe stores. Might not be as efficient as I'd like but the service is decent.
Crappy service as usual. Globe has its special way of stretching its customers' patience. Good job Globe.
I love their express service lane
If you want to apply for an iPhone 4s look for Sam fastest agent of globe in gb3
express lane here will take you about 2hrs waiting..too bad!!
Processing is fast except for the long lines .
Don't enter a postpaid contract with them. The after-sales service is beyond horrible and when your mobile device breaks, 3 months to replace & they never update you.
Use the Express Service if have little concern to avoid long lines .
Supa peak store, so many customer waiting
Place that I always paying my bill for my globe plan for my cellphone and what is good you have to be a platinum me never for globe so no need to wait in line for paying ;)
their service ticket numbering system here is high tech.coolness
how i wish :)
You have no choice but to really wait for your turn. :-( that's the way it is..
Be prepared to waste a of your day waiting for your number to be called since all employees are busy doing something else that isn't work-related
If you only have a petty complaint about Globe's services, you do not need to get a queuing number. Just proceed to their Express Service desk.
Even if you come in at 10am.. there's only 1 person serving the counter... globe service is the worst!
Try other branch customer service here sucks!
Super slow as well as their signal ????????????
Long queue! Tragic!
Service sucks. What's a business center for if you can't even talk to a person face-to-face to renew a postpaid contract ?
Vicious queues and horrible speed of service. Try other Globe outlets if you can.
I find the staff courteous & the space is big. Just grab a book & you can spend the whole day here! If you're a Mom they have 2 Thomas stations set-up here.. Kids love! - Donna Calvendra
Giving you a luxury service! Thanks to miles she's very accommodating. - Genevieve Redondo