Escape to one of the premier luxury hotels in Mexico. Our dramatic ocean-view rooms and enticing culinary experiences set our Cancun hotel apart from the rest.
Retorno del Rey #36, Zona Hotelera 77500 Cancún , Quintana Roo Mexico
Credit Cards | Yes (incl. American Express & MasterCard) |
Wi-Fi | Free |
Drinks | Wine |
The Ritz pulls off its trademark elegance by adding local touches like tequila and wine tastings , Mexican cooking classes in the Culinary Center and volunteer opportunities in Mayan communities. Read more
VERY nice hotel right on the beach , beautiful pool. GREAT service, food, drinks and awesome rooms. If you want something more classy than most hotels in this area, I HIGHLY recommend it.
Explore the second largest coral reef in the world during a scuba-diving excursion and discover some of the 500 species of fish , mollusks and crustaceans that call this complex ecosystem home.
As part of our Turtle Guardian Program, guests can be alerted if a turtle comes to shore so they can watch. Don't forget to ask the Concierge about our guidelines to make the most of this experience. Read more
Highly recommending to stay at the Club Level (8th&9th floors).. 5 courses w/ drinks throughout the day, definety worth the money. Overall, very impressed w/ Ritz Carlton Cancun!
The hotel definitely lived up to the expectations. Superb location right on the beach , exceptional service , and fantastic food.
Excellent facility and great service with two tennis courts if you can play first thing in the morning.
Our daily kids camp is a fun and safe way for our littlest guests to make some new friends as part of your family travel plans in Cancun.
The service down by the beach is great!! Just pull the little blue flag on your lounge chair up so it can be seen and someone will be at your service in what seems like seconds!!
On the positive side, the f&b staff were exceptionally friendly and delivered excellent service. Breakfast provides a breadth of choice and sets you up for the day
The breakfast is awesome, decent price, the facilities are great. But the stuff is beyond nice. Wonderful experience. Thanks.
Try the Frozen margaritas ! Delicious. Also ask for a little Ritz Carlton flag for the back of your lounger to signal when a refill is needed!
The best hotel I ever stayed at.... The service was amazing... The place is gorgeous..The club level is fabulous..
Cosmos are great and so are the Kobe beef sliders . Enjoyed the bar on Thanksgiving Day watching Dallas Cowboys play Philadelphia.
Rent a beach villa (cabana) for the day ($125). The price for the service and the shade is worth it! Includes a fruit bowl , 2 water & corn chips with guacamole and salsa .
Amazing concierge service, we found great suggestions for things to do in Cancún in this website http://bit.ly/1OvikXZ
Dinner at Fantino was amazing. Service was impeccable and food was to die for. What a memorable evening!
Don't be fooled by the unassuming terrace cafe . The food is delicious and the service is beyond compare
Holy balls this place is super fancy & rich! This where billionaires come to make fun of millionaires
It is trurly appriciated to have come to a location where the profession of Hotelier lives on. The staff is the most impressive aspect of our stay this far. From the driver to the bellman all pros.
Best hotel in cancun . Breakfast and drinks were outstanding
Nice hotel , yes it's little bit old but the best hotel in cancun .
Dinner at Fantino is a must! Also try and get the casitas one night - the private dining is outstanding!
Amazing tequila , food, and fun in cancun
It's all about the little things. Delicious food.
Blown away by the service, attention to detail - and Club is amazing!!
The best hotel ever I've been to. Everything is really wonderful!
The club concierge staff made every moment special. You MUST dine at Fantino at least once during your stay. Fantastic.
One of the greatest places to stay inn , ask for Beach Dinner ... with fire torches and excellent menu!!!!
Everything and everyone make u smile and think that life is cool!)
A little disappointed with internal communications - requests were not carried out and had to be repeatedly followed up. Plus the small things were repeatedly missed i.e. Complimentary newspaper etc
Must stay on the club floor, the service is excellent
Beautiful hotel , warm and gracious service
Outstanding services welcoming you every minute. Lovely time to stay here as always
Try a Carreta during evening cocktails - tequila , lime juice & dark beer . Better than it sounds!
It's ridiculously expensive but the service is amazing
Nestor was the best beach attendant!
Super hotel
Do the tasting menu at Fantino. You won't be disappointed!
Move up to the 8th floor & get Club Lounge access - totally worth it!
Old fashion
Out of all the places in this hell hole, this is nicest.
Very very bad service . Don’t care abt ambassador Memeber at all. Don’t feel comfortable and never come back. Destroy my holidays ????
Really want to be back!
Hotel WiFi reaches the beach villas .
Bad service ever
El buffet es de primera, te dan huevos benedictos y todos los bloody marys y mimosas que quieras. El servicio excelente, tienen toques por lo cuál lo hace un hotel diamante. La vista al mar de primera
Este Ritz-Carlton (único de la cadena en México) fue elegido por nuestros lectores como uno de Los 250 Mejores Hoteles del Mundo (edición ene-feb 2012). Read more
Hotel luxuosíssimo! Fomos por causa do restaurante (Fantino), mas nos encantamos pela estrutura e atendimento do lugar.
Un increíble hotel . Las instalaciones y la atención son lo máximo.
Everything, we had salad, fish, beef, desert and everything was amazing. The service is even better than the food. - alfdf
So so classy and impeccable service!! One of our favorite places to eat in Cancun!! Love jazz music on the weekends at dinner!! Formerly the Ritz now a Kempinski. Don’t miss this gem!! - Aimee Brice
Loved this resort. We spent a fabulous night there. Every thing is very organized. Very relaxing. I loved the idea oh having two beaches. One for adults and the other one was for families. - سارَه
This resort is fancy and perfect for relaxing. The rooms are brilliant and comfortable. Wifi is not free (~$17.50 per day) - Christian
Great hotel! The all inclusive service is great, there's a lot of options to eat in every meal. The rooms are comfy and the pools are great. You will enjoy a beautiful sunrise by the beach. - Ana Paula Costa
Possibly the best beach i have ever seen. Crystal clear turquoise water. - Jordan Crook