Grand Hotel Cancún managed by Kempinski.

Escape to one of the premier luxury hotels in Mexico. Our dramatic ocean-view rooms and enticing culinary experiences set our Cancun hotel apart from the rest.

9 / 10
297
ratings
Address

Retorno del Rey #36, Zona Hotelera 77500 Cancún , Quintana Roo Mexico

Credit Cards Yes (incl. American Express & MasterCard)
Wi-Fi Free
Drinks Wine

Comments / 50


Keywords:

club level breakfast food tequila scenic views casual hotel beach alcohol bar dinner staff concierge restaurants coral reefs private dining lounges cooking classes stylists tennis courts Inn
CNN

The Ritz pulls off its trademark elegance by adding local touches like tequila and wine tastings , Mexican cooking classes in the Culinary Center and volunteer opportunities in Mayan communities. Read more

Brad Hager

VERY nice hotel right on the beach , beautiful pool. GREAT service, food, drinks and awesome rooms. If you want something more classy than most hotels in this area, I HIGHLY recommend it.

The Ritz-Carlton

Explore the second largest coral reef in the world during a scuba-diving excursion and discover some of the 500 species of fish , mollusks and crustaceans that call this complex ecosystem home.

The Ritz-Carlton

As part of our Turtle Guardian Program, guests can be alerted if a turtle comes to shore so they can watch. Don't forget to ask the Concierge about our guidelines to make the most of this experience. Read more

Burcin

Highly recommending to stay at the Club Level (8th&9th floors).. 5 courses w/ drinks throughout the day, definety worth the money. Overall, very impressed w/ Ritz Carlton Cancun!

Lazar Stojković

The hotel definitely lived up to the expectations. Superb location right on the beach , exceptional service , and fantastic food.

Gideon Kigotho

Excellent facility and great service with two tennis courts if you can play first thing in the morning.

The Ritz-Carlton

Our daily kids camp is a fun and safe way for our littlest guests to make some new friends as part of your family travel plans in Cancun.

Matt Z

The service down by the beach is great!! Just pull the little blue flag on your lounge chair up so it can be seen and someone will be at your service in what seems like seconds!!

Alan Newton

On the positive side, the f&b staff were exceptionally friendly and delivered excellent service. Breakfast provides a breadth of choice and sets you up for the day

Alessandro Di Felice

The breakfast is awesome, decent price, the facilities are great. But the stuff is beyond nice. Wonderful experience. Thanks.

Dan B

Try the Frozen margaritas ! Delicious. Also ask for a little Ritz Carlton flag for the back of your lounger to signal when a refill is needed!

Shelli Silberman

The best hotel I ever stayed at.... The service was amazing... The place is gorgeous..The club level is fabulous..

Ann Michele Logan

Cosmos are great and so are the Kobe beef sliders . Enjoyed the bar on Thanksgiving Day watching Dallas Cowboys play Philadelphia.

Nick S

Rent a beach villa (cabana) for the day ($125). The price for the service and the shade is worth it! Includes a fruit bowl , 2 water & corn chips with guacamole and salsa .

Ruben Gallardo

Amazing concierge service, we found great suggestions for things to do in Cancún in this website http://bit.ly/1OvikXZ

Chardee

Dinner at Fantino was amazing. Service was impeccable and food was to die for. What a memorable evening!

Marielisa Argueta

Don't be fooled by the unassuming terrace cafe . The food is delicious and the service is beyond compare

Brian Ibarra

Holy balls this place is super fancy & rich! This where billionaires come to make fun of millionaires

Victor Cornejo

It is trurly appriciated to have come to a location where the profession of Hotelier lives on. The staff is the most impressive aspect of our stay this far. From the driver to the bellman all pros.

Tao Tao

Best hotel in cancun . Breakfast and drinks were outstanding

Saad Ajl ????????

Nice hotel , yes it's little bit old but the best hotel in cancun .

Nicole Nadel

Dinner at Fantino is a must! Also try and get the casitas one night - the private dining is outstanding!

Brittany Simon

Amazing tequila , food, and fun in cancun

Jordan Crook

It's all about the little things. Delicious food.

Sharon @305Pirate

Blown away by the service, attention to detail - and Club is amazing!!

Daria Sidorova

The best hotel ever I've been to. Everything is really wonderful!

Kristopher Chavez

The club concierge staff made every moment special. You MUST dine at Fantino at least once during your stay. Fantastic.

Marko Guevara

One of the greatest places to stay inn , ask for Beach Dinner ... with fire torches and excellent menu!!!!

Daria Sidorova

Everything and everyone make u smile and think that life is cool!)

Alan Newton

A little disappointed with internal communications - requests were not carried out and had to be repeatedly followed up. Plus the small things were repeatedly missed i.e. Complimentary newspaper etc

Darryl Varner

Must stay on the club floor, the service is excellent

Mike Kass

Beautiful hotel , warm and gracious service

Francisca San

Outstanding services welcoming you every minute. Lovely time to stay here as always

Nick S

Try a Carreta during evening cocktails - tequila , lime juice & dark beer . Better than it sounds!

Karen Elizabeth Espinosa

It's ridiculously expensive but the service is amazing

Dionne Davis

Nestor was the best beach attendant!

Yulianna Shevchenko

Super hotel

Andrew Stephen

Do the tasting menu at Fantino. You won't be disappointed!

Nick S

Move up to the 8th floor & get Club Lounge access - totally worth it!

Christo P.

Old fashion

Tyler Brock

Out of all the places in this hell hole, this is nicest.

Just be

Very very bad service . Don’t care abt ambassador Memeber at all. Don’t feel comfortable and never come back. Destroy my holidays ????

Daria Sidorova

Really want to be back!

Nick S

Hotel WiFi reaches the beach villas .

Just be

Bad service ever

Diego Imaz

El buffet es de primera, te dan huevos benedictos y todos los bloody marys y mimosas que quieras. El servicio excelente, tienen toques por lo cuál lo hace un hotel diamante. La vista al mar de primera

Travel+Leisure México

Este Ritz-Carlton (único de la cadena en México) fue elegido por nuestros lectores como uno de Los 250 Mejores Hoteles del Mundo (edición ene-feb 2012). Read more

Carla Basílio

Hotel luxuosíssimo! Fomos por causa do restaurante (Fantino), mas nos encantamos pela estrutura e atendimento do lugar.

Jky B

Un increíble hotel . Las instalaciones y la atención son lo máximo.

Similar places nearby :

8.2
Mediterranean
Fantino

Everything, we had salad, fish, beef, desert and everything was amazing. The service is even better than the food. - alfdf

7.8
Steakhouse
The Club Grill

So so classy and impeccable service!! One of our favorite places to eat in Cancun!! Love jazz music on the weekends at dinner!! Formerly the Ritz now a Kempinski. Don’t miss this gem!! - Aimee Brice

Lounge
D-Lounge

Muy buen gusto, elegante y costoso. - Ursula Sola

9.3
Hotel
NIZUC Resort & Spa

Loved this resort. We spent a fabulous night there. Every thing is very organized. Very relaxing. I loved the idea oh having two beaches. One for adults and the other one was for families. - سارَه

9.4
Hotel
JW Marriott Cancun Resort & Spa

This resort is fancy and perfect for relaxing. The rooms are brilliant and comfortable. Wifi is not free (~$17.50 per day) - Christian

7.6
Hotel
Park Royal Cancun

Great hotel! The all inclusive service is great, there's a lot of options to eat in every meal. The rooms are comfy and the pools are great. You will enjoy a beautiful sunrise by the beach. - Ana Paula Costa

8.7
Beach
Playa/Beach

Possibly the best beach i have ever seen. Crystal clear turquoise water. - Jordan Crook

8.0
Breakfast
El Cafe Mexicano

Get the freshly squeezed oj. It's the best!!! - Joody P

9.2
Mall
La Isla Shopping Village

Very organized good size great options for food top - Rosana