Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
2031 West St (near Poplar Ave) Germantown , TN 38138 United States
Credit Cards | Yes (incl. American Express & NFC Payments) |
Angel was a sweetie. I knew exactly what I wanted (a 128g 12.9 iPad Pro, any color) but Ms. Angel showed me how to use the pencil & guess what?! Also an extra year of protection. All in all, ????????????????
When you go to the Genius Bar , make sure you always back up your MacBook Pro/Air on a regular basis. That's the first question the they ask you. I would recommend getting a 500GB-1TB backup drive.
Sign up for the new workshops they offer for free such as 'Shoot More Artistic Photos with iPhone' or 'Sketch, Draw, and Paint with iPad'. Start something new and unleash your inner artist !
It's as streamlined as it can get, but the space is woefully inadequate to serve all of Memphis and most of the surrounding area. Plan on a minimum 15 minute wait if all you want is to buy something.
Great service. Replaced phone battery faster than the time quoted! Staff is always knowledgeable , friendly , and willing to help.
Accidentally made my appt for tomorrow and I live 1.5 hrs away--EEK! They were booked for the day but found a way to work me in and solve my problem in 5 minutes. Customer service par excellence.
Nice new location. Genius Bar is gone. Instead the Genius sits with you amongst the product. Already beautiful displays have been vamped up.
We were on the phone with Apple Care longer than we were actually in the store! Great girl genius temporarily fixed my kiddos iPod and scheduled an appt. That is customer service
As all Apple stores, the products are great and the service is pleasant and knowledgeable .
Every time I come to Apple I get a certain joy that you can't find any place else. The atmosphere can make you feel GREAT!
Great customer service here! I had a sick computer, no appointment and they worked me in! Another reason why I love Apple products ! Special thanks to Jared!
Hi, we're the Apple Store. Please stand there holding your credit card for a long time. Since you know about computers we can't feel superior to you. So we prefer to ignore you.
Always a pleasure to go into the Apple Store. Traveling and my laptop froze completely. The genius' saved the day. Thanks
As the only Apple Store in Memphis , this is your only option to get nice Apple service and exchanges. BTW, don't be an Apple douche.
I love the genius bar guys! Never feel rushed, always pick up some cool way of doing something. Christopher is my hero!
Make sure you make an app. But service is fast and everyone is friendly
Doesn't matter if you're in Los Angeles, Vegas, or Memphis , the service is always great here!
Ignore the snotty, Johnny-come-lately "Genius" employees; been an Apple Evangelist since 1985, and they don't represent real Mac Users; the technology speaks for itself!!
Go in knowing what you want and your experience will be great. The staff is super friendly and helpful.
Nice clean , modern store with a minimalist sense.
The rep, Josh, aka JD has very BAD customer service. His pants were sagging BELOW his waist and had a slouchy beanie hat. He downgraded my knowledge although I have a doctorate degree and tech savvy.
Google glass been all over the web..i been ready for our iGlasses to drop. The Game changer only at apple
Felt unimportant. Not personable at all. Would rather drive further to Macadvantage for my apple needs. Very kind and genuine out there.
Getting another Phone before Warranty runs out,Free no Insurance!!! Thank GOD !!!
They removed all of the chairs at the Genius Bar
They sell like computers and phones and stuff here.
These guys (and gals) are the rock stars of customer service!
At Apple Its Very Busy But Great Staff ...
RECORDING STUDIO ON IPAD @JAYR454
If going to the "genius bar ", make an appointment online at apple .com
all the money i have to spend ,jus to service these apple devices; conspiracy
Friendly staff , awesome people and amazing products!!!
Awesome service
People line up here to buy phones.
There should be pods to take naps in. Haha!
Worse apple store I've ever been to. Horrible customer service, which is surprising based on the amount of people working. Multiple bad experiences here. Drive to Nashville instead!
Now takes WALK-INS
Sweet They Fixed It!!!
Too many people standing around...dies anyone really work here
Genius Bar has no geniuses Read more
Make sure that you make an appointment when it comes to technical situations because you probably will be waiting for 1-2hrs or schedule the very next day. Overall amazing store!!
Get ready to be punched in the face with smug
Best place to pick up the latest Apple product
Genius Marlena Rocks!
Don't go here if you're easily tempted! :)
mountain lion
Loooove everything Apple! You're my hero, Mr. Jobs.
Backup your phone
Need an appointment at the Genius Bar , no walk ups.
Expensive and apple .
This is one of the last neighborhood hardware stores. Nice selection of grill products and accessories as well. - Roderick Head
Venti iced white mochas are the best no matter if it cold or hot outside cant beat it and the staff is fast and friendly - Daniel Dwight
AMOS IS THE MOST HELPFUL PERSON EMPLOYED BY TARGET!! he made it the most stress-free and enjoyable target trip I've had :) - Elizabeth Calkins
they're always updating the sale room so check back frequently! also, the housewares make great gifts. - Raquel Miranda