Apple Saddle Creek

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.

8 / 10
222
ratings
Address

2031 West St (near Poplar Ave) Germantown , TN 38138 United States

Credit Cards Yes (incl. American Express & NFC Payments)

Comments / 53


Keywords:

genius bar memphis apple products friendly staff lines apples arts
Vl Z

Angel was a sweetie. I knew exactly what I wanted (a 128g 12.9 iPad Pro, any color) but Ms. Angel showed me how to use the pencil & guess what?! Also an extra year of protection. All in all, ????????????????

Justin

When you go to the Genius Bar , make sure you always back up your MacBook Pro/Air on a regular basis. That's the first question the they ask you. I would recommend getting a 500GB-1TB backup drive.

James

Sign up for the new workshops they offer for free such as 'Shoot More Artistic Photos with iPhone' or 'Sketch, Draw, and Paint with iPad'. Start something new and unleash your inner artist !

Karen Ellis

It's as streamlined as it can get, but the space is woefully inadequate to serve all of Memphis and most of the surrounding area. Plan on a minimum 15 minute wait if all you want is to buy something.

Kelly Gilmer

Great service. Replaced phone battery faster than the time quoted! Staff is always knowledgeable , friendly , and willing to help.

Tyler Clemons

Accidentally made my appt for tomorrow and I live 1.5 hrs away--EEK! They were booked for the day but found a way to work me in and solve my problem in 5 minutes. Customer service par excellence.

Raquel

Nice new location. Genius Bar is gone. Instead the Genius sits with you amongst the product. Already beautiful displays have been vamped up.

Jacque P

We were on the phone with Apple Care longer than we were actually in the store! Great girl genius temporarily fixed my kiddos iPod and scheduled an appt. That is customer service

Ed Eubanks

As all Apple stores, the products are great and the service is pleasant and knowledgeable .

Chris Robertson

Every time I come to Apple I get a certain joy that you can't find any place else. The atmosphere can make you feel GREAT!

Courtney Pinkston

Great customer service here! I had a sick computer, no appointment and they worked me in! Another reason why I love Apple products ! Special thanks to Jared!

Vitreous Humor

Hi, we're the Apple Store. Please stand there holding your credit card for a long time. Since you know about computers we can't feel superior to you. So we prefer to ignore you.

Todd Murphy, DVM

Always a pleasure to go into the Apple Store. Traveling and my laptop froze completely. The genius' saved the day. Thanks

Allen Arcade

As the only Apple Store in Memphis , this is your only option to get nice Apple service and exchanges. BTW, don't be an Apple douche.

Gayle Schultz

I love the genius bar guys! Never feel rushed, always pick up some cool way of doing something. Christopher is my hero!

Robyne Medlin

Make sure you make an app. But service is fast and everyone is friendly

Chris Howard

Doesn't matter if you're in Los Angeles, Vegas, or Memphis , the service is always great here!

Mark Krebs

Ignore the snotty, Johnny-come-lately "Genius" employees; been an Apple Evangelist since 1985, and they don't represent real Mac Users; the technology speaks for itself!!

Kerry Crawford

Go in knowing what you want and your experience will be great. The staff is super friendly and helpful.

Steven Booth

Nice clean , modern store with a minimalist sense.

J B

The rep, Josh, aka JD has very BAD customer service. His pants were sagging BELOW his waist and had a slouchy beanie hat. He downgraded my knowledge although I have a doctorate degree and tech savvy.

jay r Arnold

Google glass been all over the web..i been ready for our iGlasses to drop. The Game changer only at apple

Brendan Wright

Felt unimportant. Not personable at all. Would rather drive further to Macadvantage for my apple needs. Very kind and genuine out there.

Richard E Smith

Getting another Phone before Warranty runs out,Free no Insurance!!! Thank GOD !!!

Simplyshun® ????????

They removed all of the chairs at the Genius Bar

Paul Novarese

They sell like computers and phones and stuff here.

Garry Matlow

These guys (and gals) are the rock stars of customer service!

Shanika Hicks

At Apple Its Very Busy But Great Staff ...

jay r Arnold

RECORDING STUDIO ON IPAD @JAYR454

Taylor White

If going to the "genius bar ", make an appointment online at apple .com

jay r Arnold

all the money i have to spend ,jus to service these apple devices; conspiracy

Nilse Furtado-Gilliam

Friendly staff , awesome people and amazing products!!!

Samantha Jones

Awesome service

Paul Novarese

People line up here to buy phones.

Twirly J ????

There should be pods to take naps in. Haha!

Kate Savoie

Worse apple store I've ever been to. Horrible customer service, which is surprising based on the amount of people working. Multiple bad experiences here. Drive to Nashville instead!

Forest Skufca

Now takes WALK-INS

Tiffany Rhodes

Sweet They Fixed It!!!

Tim Edwards

Too many people standing around...dies anyone really work here

Mo Better

Genius Bar has no geniuses Read more

Dexter McKenzie

Make sure that you make an appointment when it comes to technical situations because you probably will be waiting for 1-2hrs or schedule the very next day. Overall amazing store!!

CT Weichmann

Get ready to be punched in the face with smug

The Commercial Appeal

Best place to pick up the latest Apple product

Chip Cole

Genius Marlena Rocks!

Noah Shrader

Don't go here if you're easily tempted! :)

jay r Arnold

mountain lion

Patrick Dean

Loooove everything Apple! You're my hero, Mr. Jobs.

Jillian Carter

Backup your phone

Aaron Prather

Need an appointment at the Genius Bar , no walk ups.

George Williams

Expensive and apple .

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