Apple The Galleria

As an Apple Store, it's always crowded . I've had mostly good experiences, but sometimes you get lost in the bustle. Go right to the iPad-toting staff for checking in.

No, it's not possible NOT to love an Apple Store! Good store, good service and most important: great products❤️

If you have a company discount place your order online for pickup at the store. You can breeze in get your item with the discount applied and just swipe your card to pay and your on your way.

Use the Apple Store app to check yourself out. Scan barcodes, pay using apple id, show the receipt screen to get a bag on the way out of the store. Great for picking up accessories .

Cool staff over there. Service great but have to wait a little bit

We went here cause my iPhone didn’t turn on, they said was a software problem they offered me a replacement for 299, We went to an other place where they changed the battery. Now it works good.

I like this store. Even on the craziest days I never have had to wait more than 10 minutes past my scheduled appt time. And when one problem can take an hour and another 5 minutes, that's scheduling.

Ask for Brittney Palmer she is very friendly and helpful. Thanks for helping me out with my Instagram notifications. It's working!

Everything!

Weekday mid-mornings and mid-afternoons are the best time to shop. Weekends are ALWAYS busy. ALWAYS. Also, shipping is free online for orders over $50.

Apple Watch!!! Amazing and the new Apple TV rocks!!!

Apple isn’t the same nobody care about what u want it s incredible bad bad attitude from people here u can stay all day long until somebody ask u something

Horrible service! There is a Asian dude at the Genius Bar that is an ass!!! I really don't understand how apple let douches like this work their clients!

The Apple Store app has received its first update since November, and it doesn't add much.

Conrad the mgr here is frickin amazing

They have a very helpful staff .

Mickey was very friendly and helpful.

great store great managers will help you !

Make sure to always schedule an appointment , otherwise you will not be seen :(

Helpful and got my new I phone up and running

love it...people there are soo great

Nice staff , but stupid "geniuses" at the genius bar .

Had a pre set appointment and waited over 40 minutes still. It's a madhouse. Go anywhere else but here.

If you're in the market for an iPhone, skip the AT&T store and go here. We were in and out within 15 minutes. Awesome service.

Big staff they rock

Service at Apple Galleria Mall better than Aventura or Lincold Road .

Worst service I’ve ever received from Apple. Made an appointment , checked in and then ignored for 30 minutes while others walking in were helped. Save your time and shop online

Service has taken a real hit at this store. Will have to make the further drive to aventura from now on

I made a appt . 10:30 am . Not on list . Tsk tsk

It's always cold in here- bring your pasmina shawl!

Awful CS. Prepare for long waits and rigidly trained "geniuses". Unless you can't turn your phone off & on or connect to wifi , don't bother seeking help here. Ill-equipped to handle complex issues

Eduardo SpikeHair is the best, always helpful!

Without words, great!

Freezing in here. Wear a sweatshirt. Or a North Face jacket ...

Yes so good

Serious, this guy Justin that "took care" of us shouldn't be here! Has nothing to do with Apple spirit!

Mention about Corporate or Education discount !

Good time is to come early morning.

Make an appointment ! It helps with the craziness.

I was here on time. What about you, Genius Bar ? NOPE!!

Long live Apple

When the employee to customer ratio is 1:1 why am I waiting at all, let alone 30+ min?

Mini Ipad is voorradig!!!!

This is unacceptable. Waiting 45 minutes when my appointment time is 12:45. Don't fucking check in someone that's 20-30 minutes late for their shit!!

3 hour wait for a genius appt. today

Don't Bother trying to get your computer fixed at this store. They dont have time for customers. Steve jobs would be saddened by their customer service

Get me out of here. Way to crowded ahhh

I was number 55, they had 50 iPads!

I can't stop buying things

They've got the holiday shopping down! Zip in zip out!!