Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
11800 W Broad St (Short Pump Town Center) Richmond , VA 23233 United States
Credit Cards | Yes (incl. American Express & NFC Payments) |
This store has the friendliest employees! Usually the only time I come here is if I have a problem, but they are always very nice and find a solution that doesn't cost me anything :)
What an amazing experience. They treated me like I was the only one in the store and the place was packed.
Friendly , helpful staff - when anything goes wrong they will take great care of you at the Genius Bar . Makes buying a Mac that much more worth it.
If you try to walk into the genius bar without an appointment on a weekend afternoon and then complain that they can't see you, let me know so I can personally come smack you in the face.
Self checkout with the Apple Store iPhone app is great. The place is packed but fouls my item, checked myself out, and out the door in a matter of minutes!
I have had the iPhone since the 1st generation and am a HUGE fan. I can't imagine using anything else. Next week, I am picking up my iPhone 4...from the Apple Store. Love Apple. Love this store!
Besides the regular great products, their speaker and headphone display stands out!
Use the Apple Store App to purchase non-serialized products straight from your iPhone . Apple is so advanced they've made their own staff obsolete.
The Genius Bar is always booked out, but the technicians here are top notch and very fair .
Great place to play with all of the Apple stuff for free. The people are nice and are willing to help you out.
If you have AppleCare+ on your iPhone and upgrade to a new iPhone , Apple prorates a refund on AppleCare+. It doesn't get transferred from one iPhone to another. Call AppleCare for refund.
Crazy crowded all times of day and night. Even when the mall is deserted . Definitely pre-schedule a Genius visit
If your employer is like mine, they will not direct deposit your paycheck to the apple store. Probably for the best.
Personal Pickup is a great way to purchase and get your item without the wait. Don't get caught in the holiday shopping rush!
Awesome store and the employees are very helpful.
I love this place. All their technology makes sense and works well . Sayonara windows and pc crap.
Remember the Apple Store app will now notify you of when you're eligible to upgrade your iPhone .
If you're adding AppleCare+ to more than one device, please add a Genius Bar appointment for each device!!
Friendly service and lots of accessories for you Apple device!
Set up an appointment beforehand... A long time before. This store is packed on the weekends.
Make sure you have an appointment . They are always busy and never have time for walk-ins
Zach is one of the best apple genius bar workers !! He has helped me ALOT ad has always been nice about it
Use the iPhone apple store app to check in and see you wait in line .
Get there early if you need help! Store is always packed Specialists are extremely knowledgeable .
All third party items such as BookBook case for iPhone , Beats by Dre headphones, HP Printers, etc are warranted by their manufacturer and NOT Apple.
If you have the iPhone 4 or iPhone 4S, try Easy Pay. It's fast and easy.
If you need to visit the "genius bar " and would like to be seen within 10 minutes of your arrival to the store, go to www.apple.com/shortpump to setup your appointment ahead of time. Read more
Don't forget to turn on location services for Apple Store app or you won't be able to use EasyPay.
USB data cables (lightning bolt & 30 pin) are now sold separate from the wall adapter.
Cannot walk in and get and get a service appt. the level of service from this store continues to decline.
The best store in Short Pump! APPLE, APPLE. APPLE
Friendly folks who are super helpful. They fixed my ipad fast. Recommend!
Don't forget to add AppleCare. You won't regret it.
Call for an appointment if you need help with your fave Apple products .
Be sure to check out the new iPad--it's resolutionary!!
Very crowded 365 day of the year. Apple needs to buy more lots or store like H&M.
Ultimately, It's mine
Try the Genius Bar !!!!!!
Talk to Ashley Castro! She's very helpful and knowledgeable .
After being wounded by an ied in Afghanistan my son and I went her to get his iPhone . nice people helped him out.
Serving up technology for all ages!!
For faster service, set-up Genius Bar appointment before arrival!
If you're new to Apple products , sign up for One to One service.
The best store for all my iPhone needs its my on lil toy store .
Desperate for a late model Mac Pro charger, they didn't have one.
Amazingly friendly staff for such a SUPER BUSY store!
Friendly Genius Bar workers providing quick service !!
Grant at the Genius Bar was nice and very helpful!!
If you have an iPhone 4, there's an app so you can order a FREE case from Apple.
I got there early and left early.. no wonder it snowed today :o
bam bam item in menu with shrimp is very good, cheese cake as always awesome... - Nagarjuna Ambati
Marco's meal for 2 is the best bargain! $40 for 4 entrees (2 to go), 2 appetizers/salads, and dessert to share! Nikki, our server, made our experience fun and special! - Karla Booker
Salesman James was very knowledgeable, we bought 2 TV. He listened to our needs and found what we wanted! - Debbie Caldwell
All the electronics you need - Lauren Bacon
Great shopping!! Clean and well decorated. Nice to spend the day and look over the stores - Rafael Rapp
The berry cooler with hibiscus is awesome for the summer! Get a drink and sit by the fountain to soak in the sun :) - Vidhya
Great location to sit and have a coffee, hazelnut latte my favourite.... - Nagarjuna Ambati