Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
1735 Annapolis Mall Annapolis , MD 21401 United States
Credit Cards | Yes (incl. NFC Payments) |
2 hr Nightmares can be had here if U R into that sort of thing. If U need troubleshooting answers, call apple care; or order products online- or at another retailer . If it's technical book early.
Very busy. Some staff are extremely friendly and knowledgable , but my wife had an experience where she got a lot of incorrect information about the iPad Pro.
Charles was the best genius I worked with at this location in a long time. I've bought 3 MacBooks from here and 3 iPhones from this location over the years and by far the best employee ever
Book your Genius Bar appointment early. I tried to get a walk-in appointment, and it's a 2 hour wait on Sunday afternoon.
Did an online pickup and end up canceling my online order; took 20 minutes with five people in the store. Chalk this one up to the not so well with online pickup. Your better off with shipping.
Who is the superuser editing out the Apple logo at end of the venue name here? If you are, quit it! Obviously you don't use a Mac or an iPhone because you can't see it!
Monday and Tuesday evening is less crowded than rest of week.
The smallest Apple store i've ever been to but, it's the only one in the vicinity. Can't complain!
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Call ahead and make an appointment 410-972-3290
Worst Apple Store experience ever. Was told on first visit my repair would take 20-30 min. when parts come in. Arrived few days later and was told 3-5 day turnaround time. Horrible customer service
Very helpful
In and out in less than 10min!
Waited 2.5 hours just to have the Genius helper tell me my phone is fine and there isn't anything he can do. Still having same issue with battery!!!
So. I think there's a prereq for every Apple employee ever to have shitty customer service. I mean I'm not sitting here w an appt & laptop for shits & giggles. Can I at least get a hello...
People at this location are not helpful & I dread coming here but this is the closest location to me but its just horrible. Avoid at all cost if u can. I wouldn't let my worst enemy come here. :(
Got my iPhone 4 here on launch day. Only 1 hr wait...better than back home in Seattle
Don't bother calling before you go. I did, and even though the product was under warranty, this store didn't stand behind the warranty
Was told to "stand in a corner and wait to be helped" stood for 15 mins before someone came to me as employees stood around and did nothing
Connect to the public wifi and check your email and twitter with ease.
Beh too many NERDZ
Be a sheep.. buy apple ...
The coffees, shaken teas, cakes pops and other drinks are good. :-) - Why Knot
Great place to eat, especially if you are hungry! They give big portions! - Eddie Hulbert
Justin in the autotech section is great. Very helpful in explaining the process for installing a new radio. - Megan Stokes
Such a nice mall. There is TONS of parking if you know where to look (except around Holidays). They added garages with the expansion as well. - Anni A
Curry Masala Restaurant really good! Atmosphere is what you'd expect. - Cleveland Chandler
The Tostada Chicken Pizza has been my go-to for years! Love it! - Jenn Morgan-Frey