Apple Kurfürstendamm

Useless place. You need to make an online reservation to meet someone who will make you an another reservation for what you need! Reservation to get a reservation !

SUPER busy - ALWAYS! But every time I went the staff was friendly , knowledgable & could always help me out. As you would expect from apple the store has a clean design. Great location to test things????

Do you remember the time when Apple products made you more productive & the support was excellent? At least the latter seems to be a thing of the past.

Very friendly and serviceminded staff . They did all they could do to help me when my phone stopped working (bad simcard). A place to visit when in Berlin.

Super fast service and friendly staff . Good place for new releases. Tip: ‘download the apple store app, and see what is available on store to but, saves you time, as shows real time of warehouse’

An old opera house and now the flagship store of Apple in Germany. Beautifully renovated, you gotta see what's behind the walls! It has a mini concert hall !

Beautiful store, beautiful building. This is where you can spend hours trying out all the gadgets and stuff they have here. Want to buy something? Ask a staffmember, they're walking pay desks!

No more Munich or Frankfurt ???????????? as an apple product fans i couldn't be more happier. The staff are very friendly and helpful the whole experience was just super great

My second home. But really, expect for the different entourage the same excellent (German and English!) service and experience!

Expect Berlin standards of customer service, rather than US Apple Store levels. Staff are friendly enough, but be prepared to wait.

very helpful folks, easy to get an appointment .. how nice to get replacements for my purchases from usa here in the Hauptstadt? very nice!

Nice consulting, but you get the stuff on the internet much cheaper. Went here also for reparing my iPhone and I needed to go twice because they forgot to connect the audio controls.

Nice Apple Store. Worth the visit if you like Apple products . You can use their Wi-Fi connection if you need to.

Great and friendly service . They make you always want to stay and buy, and it's nice coming back since the surroundings are beautiful.

Beautiful store ever seen in Germany. Very nice staffs and they really get attention to help you

Very crowded , they have a waiting list for the people who wants to talk with Apple assistants and get help.

Very good and friendly staff . I was able to replace my phone under apple care+, although I am not living in Germany.

Apple products and free wifi , which is hard to come by in Berlin!

Having only been to Apple stores in California I'm happy to report customer service here lives up to the good ol' standard: either useless, awkward or rude. Pick the internet if you need actual help!

You can finally charge your Android phone here

Big space full of boy toys and expensive musical equipment. Fun for Apple geeks like me.

Experienced a dysfunctional store. In the morning got on the SMS waitlist to service a broken Macbook. Estimated wait time 4-7 hours. After 8 hours waiting went to Gravis instead, no lines there.

Great service, but super busy - all the time. Be prepared to wait. Maybe bring snacks and a drink.

If you have a serious data or software problem and you need someone to fix it with humor, kindness and intelligence ask for FRANK! He can solve any problem.

Don't be deceived by the posh interior. The queues and atmosphere are not too dissimilar from those at an average Bürgeramt.

Just like any other Apple store : beautiful interior , friendly staff .

Most beautiful Store and the cutest staff ♥️

Wow, what a store! Didn't know there could be so many helpful staff members in any store. You certainly don't have to look for one.

Check out the Teslas next door while you wait for your device to finish getting serviced.

Well it's your typical  Store. Cool products friendly staff and as always free wifi .

3 (what I would consider) simple questions no solution. Only that I must make an appointment with a blah blah blah. An independent store in Berlin has all the answers for a cheap price!!

Crazily crowded , rather quick, hassle free -if you booked in advance! Grüße, Regards, Saludos, счастливо. Julian

Great place, free wifi , and a lot of electronics . All is usual in Apple store.

Compared to other Apple stores worldwide this one is quite basic and unimpressive. It's a great place if you enjoy waiting even if you have an appointment there.

One of few Apple Stores that you can find special Hermes Apple Watch

Awesome customer support. In Apple Genius I believe.

Big, simple yet very creative store

Dogs accepted! (Saw this pug last time)

Efficient but super busy although very nice and helpful attendants

Huge Apple Store, very few products on the shelves. Eerily empty when I was there.

When you see over the world several Apple stores, this one is the same as the other ones.

It's amazing how long queue people can form just to be mong the first ones on newly opened Apple store:)

Beutiful building, free Wi-Fi but very crowded .

Nice store. But too crowded . Berlin needs at least a second store in Mitte.

Free wifi , for Genius Bar make appointment or go before they open

They changed my #bended iPhone, very nice and quick service when you got a appointment .

Wow . Its just incredible!

Don't expect to find things you wish to purchase. This store is the only one in Berlin and yet again today has no stock or doesn't carry items in the online store. London is significantly better run.

Amazing place! Changed my broken cable to a new one with no problems.

Book your appointment at the genius bar online.