Best Buy

Making technology work for you.

6 / 10
163
ratings
Address

4500 Van Nuys Blvd (at Milbank) Sherman Oaks , CA 91403 United States

Credit Cards Yes

Comments / 34


Keywords:

TVs parking
Peter Trumbo

Customer service / sales FAIL. My gf and I went looking for a new tv , all the while the sales guy seemed to be more interested in playing a video game with some kid than offer us any assistance.

Akinbode Oguntuyi

Regular shop, like the others in their franchise. I was gifted a new experience in Bluetooth technology ????

Josh Ling

Why do I come back to this store? Do I love that they NEVER have what I'm looking for in stock? Do I love that their computer system shows inventory yet they can't find items on the floor? INSANE

Nancy Miret

Ask for Amir, he's extremely helpful and actually concerned about helping you. Helped me find everything I needed and didn't try to get extra bucks out of me. Best service by far.

D Crane

The Geek squad put on my iPad screen protector for me! Hallelujah! And the service only cost $15 bucks and is guaranteed! The kiosk at the mall charges $40.

JNET

It's easier to park at the upper level. Customer service was good but the store was a bit on the warm side. AC is set low - and you can smell people : /

Justin Ordoveza

You can deposit up to three pieces of e-recycling a day.

Jimmie Sanchez

Try asking them a question they don't have a scripted answer for. They'll look at you like you asked for their mom's number.

Tony Green

I was at the store yesterday August 8, 2024 around 8pm. looking to buy a dishwasher. Sales people were lazy and uninterested. 3 of them standing and chatting among themselves ignoring me completely.

Sativa Verte

If your here looking for recordable Blu-Ray Disc, your options are very limited. Also check out counter is hard to find-go to the parking garage exit, its over there

Julissa Rodriguez

The folks over at the mobile phone department are super helpful.

Meredith Levin

Just bought a tv there and Aaron helped us. He is phenomenal. Ask for him if you need help!!!

Justin Javan

Everything

Nadia Vega

We waited a bit for some help, but the associate who finally helped us was extremely helpful and patient.

Cliff Robinson

I don't know if this is a training store, but their staff is disorganized, uninformed, and, often testy. Part of the problem across all BB includes deep cuts in labor hours.

Jason C

I wish they had tubs of hand sanitizer everywhere,

Joy

Seriously... Very bad customer service. When asked if they had a product for sale their response was "its out of stock". So of course I ask when do they expect to have a shipment and they say "dunno!"

Melinda Jackson

Selection is weird. Staff isn't the most helpful

Sarah Dean

The staff is helpful and the cashiers are quick at this store.

Lorin Williams

crappy place to shop they always advertise something great but get in only one or two and keep up the display after they are out of stock. has happened to me several times

Grant Simmons

They have electric vehicles here, such as scooters, bikes . Very clean (new!)

Chip Michael

When they say open at ten they mean ten after.

Tommy Giordano

Plenty of parking . Get there the last hour the store is open.. it's empty.

Valerie Gathwright

8 workers no one working but one I've been waiting 15 minutes hey how about at least a greeting while I watch you do nothing to help me

Jeff McDaniel

Skip this Best Buy if you're looking for Car Audio stuff (Car Stereos, CD Players, Speakers) There's none to be found. The Burbank Best Buy has this stuff and isn't too far away from this one.

Zeee

Been waiting for 25 minutes and still no help!

Dawn F.

Weirdest Best Buy ever. O__o

Anthony

Danny knows all

Ben C.

Horrible customer service and horrible cell reception inside. Bravo, Best Buy.

Josh Ling

This Best Buy is THE WORST EVER. Most useless staff I have ever encountered.

Justin

Electronics Galore

Zeee

Service here sucks

Anna Arzaga

Worst customer service at this Best Buy. If you have other options, skip this one.

Danna Alfi

This store sucks. Stay away.

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