Apple Scottsdale Quarter

Frustrated with how busy the store can be during peak times? Use the Apple Store app and perform your own check-out. Also use the app to make Genius Bar reservations to speed up support.

If you have an appointment with a Genius, make sure you see one of the employees with an iPad . Then have a seat at the Genius Bar and someone will be with you shortly .

Always great customer service just make sure you make an appointment before you go in or plan to spend all day there! Busy location

Traded a phone in because it was freezing. Come to find out they gave me a phone that was locked to Verizon. Now I have spent and additional $500 plus hundreds of hours to unlock. What shit service...

Yesterday I made an appointment for today at 12:15 online. I was on time and they didn't help me until 12:45. Then told me there was no problem with my phone!

Make an appointment if you want to avoid a very very busy store and 15-20 minute wait

HI I M SATOSHI NAKAMOTO AKA SYLVIABORDEAUX YOU THINK I COULD GET SOME APPLE PRODUCTS FOR HOME AND MY FAMILY 4806919959 ONTEXT NOW

Best customer service! Flip at Genius Bar very patient. Thanks Flip!

If you're here around dinner time, you must try Dominick's! Pricey , but soo worth it.

Use the Apple Store App to purchase your own items now..... Self checkout!!!!

I pad is a game changer. I was a meeting of 10 people today. 6 iPads . That's Adoption and FAST.. BTW how are Rich

Always running behind with there service appointments but once you talk to someone they are great. Out of the last 5 times I have been here had to wait at least 30 min past appointment time.

If you really want a deal on Apple gear. Shop at a military base or online at Amazon. No tax either way.

Damn I always learn something from the genius bar . - always book an online appointment so you don't have to wait!

We arrived to the shop, wanting to buy a new iPhone, and they switched almost 5 representative till we got our phone. We had to wait more than two hours to leave the store.Worst experience ever !!!!!

Still here but Justin is still helping with software update status, the last minute (s) are grueling !

Awesome customer service from Andy. Their are a legion of people working here!

Make an appointment for the genius bar before arriving and be prepared to wait for awhile. Busy place.

Check and see if anybody left their facebook signed in and post naughty things!

I LOVE APPLE!!!! Evan and Michael are THE BEST!!!!

Apple always stands behind it's products.

Very good customer service!

Around the corner. Halfway up the side of the Apple building Line is getting there. End of line block behind me now

The best????

Best customer service I've ever had.

Try out the Apple Store App on your iPhone. You an check yourself out!

Don’t go to this Apple store. They customer service is terrible. They don’t focus on one person and if they can’t figure it out they ready to throw in the towel.

Apple the one & only. With love & God Bless Steve Jobs......The Dark Knight.

Well versed and talented photographers there who can walk you through apature in no time!

Weekday mornings are the best time to shop.

Don't bother trying to talk to someone for help... You will be here ALL DAY. Literally.

Strange location for it. I imagine another one will pop up around downtown in fashion square.

Bryan is the best genius

I had no knowledge of this store,somewhat out of the way for me,still good to know is there...

Adam from Genius bar gave good service . This apple store is huge.

Cole Kiburz is the dreamiest Apple Creative EVER.

Love this spot. Awesome service ALWAYS

Nike store closed. Guess they had to since Karp took their $$$.

Apple Store app made getting a genius appt on the fly dead easy!

mecca!!!!!

Be sure to take out a 2nd mortgage

Apple Store Scottsdale Quarter, i've been here!

Approaching employees is a key

Dont ask for Oranges with your Apples Read more

Don't expect to walk out with a cheap deal

Their customer triage SUCKS! 20 min and counting to make a simple purchase.

Worst customer service in an Apple store EVER. Good luck actually being helped at your actual appt time. Be ready to spend 1+ hours here. Wake up Apple. CS from Emily should not represent your company

If you come when there is no one customer service is great. If you come when it is at all busy this place sucks. Bad enough that I had someone ask me if I worked there

IPad Mini launch at 8am on Friday, Nov 2nd!

Still waiting. Considering sending Apple a bill for my time. Employees goofing off while we wait to make life happen.