Apple Knox Street

It's good to know where the closest Apple store is when traveling, because you never know when you're going to need another charger. This location is busy but efficient in getting folks in and out.

Lots of staff to help for a Saturday. Classes were in full swing. Well stocked on the latest gadgets. The Genius bar looked busy, and everyone looked happy. Large store with all the latest products.

Better get Genius Bar appointment online or on the app in advance. You might not get it with walk-in.

Pay the extra money for a warranty on your Mac or MacBook . After 6 months my MacBook charger stopped working & went to see what they can do. They quickly gave me a new one, FREE. I saved $80.

schedule an appointment and be ready to schedule 3+ days out or you'll be waiting ALL DAY. I came the day before around 2p and couldn't be seen. Returned around 11:30 ish to be seen 4 hours later.

This location is full of nice and competent people. I love how they treat me when I come through

Fantastic service and helpful staff especially when you're in a rush. Making an appointment ahead always makes the process better on busy days.

Stop in and say "Hi" to the friendly staff . Also, don't forget to play with new Apple toys as they are put put on the tables. Have some fun and visit a workshop or create something on an iMac.

I didn't feel like I was appreciated and was rushed along the way. The only concern I had, they didn't help with. I bought something that I don't want.

Preston has been been very helpful. Wait was next to nothing! Thank you!

Even on busy days you can find someone to help out. Great staff . And the Genius Bar is awesome.

If it's not on the shelf just ask the staff . There are more inventory in the back. He was able to save me the trip to another store for firewire cable I needed.

The customer service at this Apple Store is brilliant. Well done, Apple.

If you want a product with ANY kind of upgrade they don't have it in store just order online. The only time I've ever purchased from a store was my first macbook in 07.

Lovely store to go to, people are very helpful and friendly

Make an appointment it makes the time go by easer but if not they will find a way to help you they are great

Had a great experience. They couldn't easily solve my issue so they offered me a new phone . Yaaaay.

I thought Frye's was the most dangerous store. I have to be focused here, or I'll spend lots of money and time... You'll love it!

I ordered my Macbook Pro via phone & was in & out 10 min! Holiday Express lane! ????

Bring a flare gun if you to get one of these genius's attention

Always best to make your appointment online and make it for as early in the say as possible.

You will always get your way at apple if you purchase apple care. Totally worth it

When I bought my phone, staff was great. Brought it back, and "Genius" made me feel stupid for thinking I had a problem. Mixed reviews about overall staff quality. Going to another store

First Apple Store in Dallas is still my favorite.

Set up an appointment . It will save you time and aggravation.

Helpful and fast! I was prepared for the worst but no need - Aaron was awesome.

Its the Apple store... You buy stuff here. Use the Apple Store App at the store to pay for stuff, its weird.

They got me a new phone for free even though what happened to my old one wasn't covered under the warranty . Great employees here!

So, a 2:30 appt clearly doesn't mean that - and right now, seven employees are standing together talking - really....seven - come on Apple.

Love the product, HATE coming in the store. I avoid at all cost!

Great products, awesome customer service.

Great service nice and fast !!!

I've taken two Apple products to this location after they stopped working shortly after the warranty was void, only to be told that my ONLY option was to buy a new product. Lame.

New plan... Make Genius Bar appointment , check in, go to lunch , THEN they'll be ready for me. Got it. What a joke.

I could fly to Cupertino faster than I can get a genius appointment .

Brandon is the best. Ask for him at genius bar

The place is a zoo - it's too small and it's always jammed . Nowhere to sit, either. The Apple store in Fort Worth has a sitting area where you wait to talk to staff .

Taking care of iPad2 situation. Love this store & it's customer service!

Very helpful & nice staff !!

I feel like I'm inside a spaceship

The staff here is super nice! If you have any questions about the products, feel free to stop by.

Let's see if they can fix my problem!!!

Helpful, knowledgable staff . Bring cash

Fast. Expensive.

I read other tips, which were indifferent... They are fixing my mac as we speak... My appointment was on time.

Geniuses are complete morons here and they think that Apple products don't break by themselves. You guys are morons!

I've just learned an appt if more figurative than literal. Still 60-90 minutes wait time

Express line is great!

It's a free service, stop BITCHING about the wait!!!!!

excellent service and futuristic .