Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
100 Briarwood Circle (Briarwood Mall) Ann Arbor , MI 48108 United States
| Credit Cards | Yes (incl. American Express & NFC Payments) |
If you're a business owner get the business plan. It's really worth it. Plus excellent customer service. Their tape on my external drive removed the paint so they gave me a new one free. Excellent
Friendly and attentive staff . Knowledgeable on apple products.
Signed up for a Genius appt. online. because of an iPhone issue. This place is always busy but very efficient and my issue was resolved within minutes. Apple rocks!
Efficient, clean , and bright store is almost always packed to capacity. Genius bar with many tantalizing electronics along the way--for the alpha geeks, leave credit card at home.
It’s tiny, it’s in a mall , but it’s a first rate Apple store with friendly and helpful staff . ????
Amazing service! Took an old power adapter on my trip, came here, they swapped it out for free for the right one. Super pleased.
Need technical help from the Genius Bar ? Make an appointment, you'll get in so much more quickly!
Ring yourself out for non-serialized products via the Apple Store app! No hassle, no wait!
If u own a business make sure u talk with their business specialists. They are so helpful and can get u what u need faster.
Make sure you have an appointment when coming for an issue. And don't be late because they will have you reschedule they don't care how far you drove. Been here 5 1/1 hours all because we were late.
Super nice staff , incredibly knowledgeable & friendly . Ask for Dam
Great return policy
Good service but no enough space in the shop.
I just happened to get a guy that didn't know what he was doing
Make sure you check in at the front of the store if you need help!
need appointment for 1 hour for my computer have contract for learning
Consistently pleasant experience here.
Make sure you have appointment
Dave the genius is super helpful
Their employee to customer ratio the last few times I have been in the store has been 2 to 1.
Store R230
WORST customer service I have ever received at an apple store. Severely disappointed. Do not come here if you are having computer troubles.
Slow slow slow service, rude as well . Make sure you know what you're talking about going in or they'll rip you off
Now that I work here I can see just how friendly of an environment there is. The store is big, so try to find people in that department. They know best! Look out for their deals too! Lovely people! - Avery Pieronek
Love this place. Always take visitors to the city here. It's quirky & you have to love their mission of tutoring kids in writing & literacy. - Ben Spedoske
Mike Fritz is the most knowledgable person I've spoken to in this store, and he's funny as all hell too. Great guy, great prices! - Antonio Valencia
They're really helpful with any problems you might have with your computer. Sign into the computer as soon as you get here. - Aya Mimura
Good for meandering. Lots of shops for different types of people. Relatively good deals in lots of stores. Pretty nummy mall food. Nice to go with friends and hang. - Avery Pieronek