We offer 306 deluxe rooms and suites , an excellent International Class Beach Resort Hotel located along Balok Beach Beserah Kuantan Pahang Malaysia.
2656-2657 Mukim Sungai Karang 26100 Kuantan , Pahang Malaysia
Credit Cards | Yes |
Wi-Fi | Yes |
Quite dated but well maintained. Food is so so. Staff not friendly especially those at reception . For spa lover Samsara spa is nice! Treatment worth the price. One of the best spas in samsara line !
???? Trying out the sata, keropok lekor and others friend seafood as fish , prawn n squids . Steam keropok lekor are available to bring home
love the overall experience. for the price you pay, definitely worth coming back whenever in Kuantan
Go for the sea view rooms and do take time to walk along the pristinely clean beach and enjoy the lovely sea breeze .
Clean room and beach . Only drawback is the breakfast spread which shld hv more local variety instead of serving the standard boring spread every morning....
Nice beach . Fair room but not so great location couple with not so much manners by staff at the pool when they reprimanded customer using carton t-shirt. Need to educate their staff properly. #kamal9
The beach is nice in this place. It's not ridiculously crowded but food is not so great and the staff are not so friendly . The towel guy is THE ONLY STAFF that smiles and greets you good morning.
I like to stay here. Peaceful surrounding and so calm .
A best place to stay when you have to work outstation or just to escape from the city life for awhile.
So vey friendly crew and nice food! View isexcellent.
Nice sea view from the room..lack of support from front desk..guests had to queue, with only 2 personnel attending the front desk...conceirge service excellent...
Nice environment especially the room ambience , lovin it. Love the garden . Food was just fine. Would like to come 2nd time =)
Soundproofing is very bad. You can hear every single movement from left right, above & bottom. Not to mention the screaming kids in the pool, even if you're on the 4th floor!
overall was worth it with the price. nice beach n pool too. room superb but breakfast mmmmm.. need to improve
Good customer service. Friendly Executive Chef entertain you while dinning- Great experience.
Well-maintained hotel & they currently on renovation again ????????
This Cherating hotel offers nice environment Read more
Overall the price is soooo berbaloi.
Good service from the staff . Hotel amenities a bit old but still an enjoyable stay!
Our favourite resort in Kuantan. However, we think some refurbishment is urgently needed.
Stop over for 1 nite before heading to paka, terengganu. School holiday - full house.
Excellent place to stay..! But the reception staff should be a bit more aggresive n yes, SMILE! Wonder why they forget that vital point!! SMILE!!
Spacious room . Beautiful seaview .
Cool beach resort atmosphere
Not exactly the standard you expect that holds up to its name 'Swiss Garden '. Its more towards, stay and leave. Not great experience or exceptional service you can get here. Have fun!
Overall the service is good, will visit again
Nice hotel . Good ambience. Place to release stress.. ☺
Good ambiance! Good services .
The laundry and dining service is so fast and cheap but the staff can't even smile and my meeting room arrangement is so slow till I'm doing it myself ; (
Dahla Wi-Fi kena byr....slow connection plak tuh...Wi-Fi kt pool free tp slow cm siput sedut...apadaa
Room ambience is superb, especially the bathtub ;) but front desk staff have to buck up their service. Be friendly , and smile please..
Wifi : very low reception . .too bad. Even at lobby the Wifi is not really good. Big name unfortunately their service is not as good as I wish. No prayer matt in the room.. cerek pon x fungi. .rosak.
I love this place
you should try " pussy foot " at swiss deli bar ..haahahah..tasted like -------- hahahaah
The room is spacious but smells like medication. Wifi only available at the lobby for 2 hours while in the room is chargeable.
We stayed in room 8003, spacious , comfy , no hantu. Haha.
Nice... big room ... comfort... and relax
Wifi ? To pay RM10/day. Lobby free for 2 hours only. Don't mind if the Internet reception is excellent. This one, pay for nothing. Front staff ? Still cannot called them front staff , maybe back staff ...
I have nothing much to say about this hotel . It is in a really sad state .
Good breakfast ! Rooms are ok! Beach is quite poor... Staff service and attitude is average!
Nice swimming pool . But the seaside is quite dangerous to swim . The beach has lots of jelly fish .
Poor condition of iron, no free wi-fi within room, too spicy sambal nasi lemak . Other things are superb.
Friendly staff , spacious room , bad reception for Maxis line :(
Enjoyable place.. Futsal ,swimming pool , friendly staff .. Etc..
They served nice food with quality which is worth to pay
Safely arrived. Alhamdulillah. Mama, papa. Demam rindu dahhh
Kid 's pool is not clean .. room guests should be given free WiFi .
you must never miss the lounging room
The sea is so relax
Didn't enjoy the food selection for breakfast . The room is spacious .
You have to get up to get yourself coffee and tea during breakfast. For refills, just smile to the waitors and ask them to refill your cup. - Noris Yusoff
Beave hearts is the house band for 8months. Now. Go check them out or like malibu pub facebook for more updates: https://www.facebook.com/themalibupub?ref=hl - Kareen Vp
There's swimming pool for kids and adults, both separated - B.Thinesh Kumar
Beautiful clean rooms. Toilets could be brighter/better lit, but overall an amazing hotel! Gorgeous lobby & dining areas, and really nice, helpful & friendly staff. Will definitely be going back! :DDD - Randall Park
Nice room and tasty food. Should give a try for this new hotel. Highly recommended ! - Nurul Syuhadah
The pool gets the morning sun. It gets too hot by 10am. - Hanim Taha
One of the best beaches I've been to. If you want peace and quiet, then go on weekdays. It's a bit too crowded on weekends. The water is clean and the sand is white. - Syed. A. Najam
Today we tried the Fried carrot cake (Loh Pak kou) and yam bun - they were really good !! - Weekhang Teoh