New Balance Flagship Store

My 574s from Zappos had a sole that had come unglued. They gave me store credit for the price of the shoes , and I just paid the difference on a brand new pair. Excellent customer service!

Best place for running shoes and old school kicks in the city ! Great staff !

Great customer service but they didn't have some of the shoes I wanted from their website.

Dunno what the deal is with the negative tips, but the staff was super friendly and beyond helpful. Also: Liverpool FC kits!

Staff was helpful and they have a pretty decent selection of sub $100 shoes .

Tbh you won’t get much service here until you identify the sales associate and ask them to help you

Dealt with one guy with stutter, (should have got his name) treated us like royalty!

Great location

Get some custom shoes made here while you wait

Test out some shoes on the treadmill in the back

Don't have green 574.

Check out the treadmill !

Customer service doesn't seem to be a priority here.

Most unfriendly staff of NY ! Everybody is in a huff !

The staff is the worst!

Hello, the Carrie Bradshaw of runners??!! Go here.

Very unfriendly stuff

What's with the bad attitude at the register?

Bad experience. Had almost zero shoe styles and sizes in stock

Terrible service and no selection. Go elsewhere.

Come to New Balance Long Island instead. Much better customer service. They take care of you. That's a promise

Horrible customer service.

If you're looking fbor a store with great customer service,well , you'll need to keep looking.

Holy lack of customer service, batman!!

Service is pretty dire, selection is ok.

Говнище магазин , трудно поверить в это, но в СПб в галерее кроссовок больше и они дешевле !