A member of the prestigious Leading Hotels of the World, at Playa del Carmen Mexico
Lote Hotelero 6 77710 Playa del Carmen , Quintana Roo Mexico
Credit Cards | Yes (incl. American Express & MasterCard) |
Not your typical all inclusive. The restaurants are top notch, liquor is top shelf , staff are so nice& accommodating. We are extremely picky & have no complaints. Anyone who doesn't like it is nuts .
Great service and food, very relaxing experience, best beach and the new renovations are breathing new life into this awesome resort . Spa is nice too. Be sure to order multiple courses for food.
Been here many times & 2x this summer - 19 days in 2.5 mos. We eat at michelin rated restaurants weekly in NYC & expect the best, which is why we come here. Anyone who had a bad experience deserved it
This is a great place. Don't be fooled by the negative reviews . Staff and food is great. Rooms are above average. I would give it an 8 out of 10.
I loved it here!! Nice staff , good food and name brand liquor . We can't wait to go back!!
Negative reviews just dont do justice to this magnificent place! It's just wonderful!!! If you don't believe me please check trip advisor, True people reviews don't lie!!
Amazing resort ! Don’t be shy about asking for the drink you want, the bartenders do a great job
All of the Michael R's, Steven D's, Marvin C's & David S.R.s are the same person. Read their reviews - same wording... Don't pay attn.
Get up early to get the best view at the pool!
Breakfast Ocean front elevated view from the Spices Restaurante!
Ruined my engagement - staff blames guest (see pic). Room service frozen food. Scammers - promised credits+upgrades if we stayed 2 extra nights - then tried to double charge AND went back on promise.
Staff attentive but you have to schedule your holidays around the dinner reservations in the restaurants . Good luck getting a slot. Surrounding is nice letdown by a stupid system. Noisy rooms.
Best resort in playacar. Be kind and tip the staff and they'll do EVERYTHING for you
Shocked. They gave my partner the key to another person's room - walked in on two people doing the dirty dance - then made my partner wait outside 40 minutes for my real key.
Unpleasant experience. The staff needs to be reminded constantly to follow through
Honeymoon wrecked thanks for staff here - no requests honored, then blamed us for not telling us it was our honeymoon.
Make a reservation at the Chef's Table for a truly unique and interactive experience. Read more
Expect to wait. A lot. Tip: go to Mayakoba. There the staff waits on you, not the other way around.
Adults only
Best resort in pdc.
Hotel has not been maintained. Gross rooms!
Do not eat room service - it's gross, eek!
Stay at La Margarita in more ways than one
Hard beds - hard to sleep on vacation :( Not coming back.
El servicio es de lo mejor que he visto, muy amable, servicial, los concierge te consienten en todo, muchas felicidades, ampliamente recomendado para un fin de semana con tu pareja
La atención en general es muy buena, las instalaciones funcionales. Variedad de restaurantes , buen spa (sauna y vapor ). Vale la pena la estadía en este hotel , todo muy a gusto, lo recomiendo.
Gracias por la invitación #RoyalHideaway! Nuevas opciones para grupos de bodas y eventos ! El restaurante Spices bufete desayuno rico y bastante completo la sección de frutas !
Ampliamente recomendado para un fin de semana con tu pareja, el staff es muy servicial, la comida excelente y las habitaciones , es otro nivel!!!
El servicio excelente. Buen valor por tu dinero. Yo recomiendo quedarse un par de noches cerca de quinta avenida y terminar aquí su viaje.
Instalaciones decentes, el spa delicioso, la comida rica, pero deja que desear en cuestión de lujo . Sus productos de baño son L'Occitane. El restaurante las Ventanas exquisito. Algo aburrido. 7/10
Excelente comida y excelente servicio!
Súper romántico !! Ideal para ir con tu novio!!!!!
Servicio de 100!
La pizza del congelador para el servicio de habitación . Sólo 7.000 por noche!
Hermoso Hotel (5 Diamantes) ... No Lo Duden!
2417 прямо на берегу моря... Красота
No es un 5 estrellas. Tal vez más como un 2 estrellas.
Throw towels and a magazine on chairs before 9am to save your spot! - Jessica
The lunch menu is new & it's to die for. Many people think the lunch menus at The Deck & Spices are the same but they aren't. Check it out at lunchtime! You won't be disappointed. - Kelly Robinson
Beautiful resort with great selection of food choices. Super fast customer service and the rooms are very Art Deco with lots of purple! Tequila in the room! - Your Savvy Atlantan
Love this restaurant. Jose is the best bartender & Omar is the server to request. Fanny is also wonderful - Kelly Robinson