Best Buy

Making technology work for you.

6 / 10
268
ratings
Address

3700 Mandela Pkwy (at Horton St) Oakland , CA 94608 United States

Credit Cards Yes

Comments / 30


Keywords:

TVs amazon friendly staff
Steve Spilman

Ask for Jonathan and Michelle in tablets/phones. They are the BEST!!! I will come here even though I live only 2 miles from the Pinole store.

Brian Strauss

For when you really need a cable now. 10x amazon prices for peripherals and accessories . The people are super nice though. It's good to be kissed when you're getting f'd.

Allen

Aisha in Emeryville is always with a smile and always gives superior customer service. Thank you!

Richard Cepeda

The customer service is great. The employees really know the specs well on certain items I had questions on.

Zachary Reiss-Davis

As terrible as you can imagine, but the staff is actually friendly , and they have good inventory for when Amazon is too slow.

Keith Smith

Good to get your hands on an electronic before you buy.

Fed

What's not to love except the store seemed not well stocked

Ellen McGrody

The Samsung area demos the Gear VR on the weekends!

Ryan Block

Lots of cool shiny new things, but not very consumer friendly .

Nino E

They price match with amazon , get what you need here for impulse buys.

Charlie Penaflor

Need help with higher-priced apple products? Ask Josh. Smart, chill , easy, no hassle, no obligation.

Martha Hill

Just because it's on display and shows up in their inventory , apparently doesn't mean they actually physically have any to sell you.

Sarina Lee

Nice to try the new 5k iMac and the newest kindle.

Mr_Skot

Watch out for bait and switch sales tactics. Even if you go in expecting to drop serious $, don't expect anyone who works here to care or be very helpful.

Luis Covarrubias

Hone your dancing skills on the Kinect...land an impromptu audience to boot!

Nick Ramos

Come in and check this store out since they replaced all the flooring and painted inside!

Andrew

If you are coming here to get a Nintendo spotpass item it won't work.

Alviño Hernandez

Dream trigger down to 10. Nintendogs+Cats down to 8. Not sure how long nintendogs will be on sale though.

stu sweetow

Samsung staff are extra helpful

mayumi m

Don't forget to get Office 2010 with your PC!

JP Bouvier

Pretty nice bestbuy. Staff seems friendly anytime i've been.

Alex Webb

ask for open box iPads and accessories .

Nilaja A. Montgomery

It never fails. Every time I have purchased an electronic from this location, I have always had to return it because it malfunctioned. What's that about?

Sydney Lee

customer service reps are AWESOME!

Kyiakhalid Ruiz

Go when the District Manager is in house. The sales staff is very focussed on customer service then.

Tim Wells

Check their math. When it's wrong is always wrong in their favor.

Stacey N

Bad customer service. Can't find people to help you and then they refuse returns. Won't shop here again.

Sarah K

Worst service ever. Mainly because we never even get service. Thanks for nothing @bestbuy

norastine riley

They suck! They tried to charge me $14.95 to put a $29 screen protecter on!

G.R. Medina

The worst customer service... which includes the assistant manager "Mike"

Similar places nearby :

7.5
Electronics
Apple Bay Street

Dog-friendly store and the loveliest staff. Thank you for letting me hang out with my dog whilst waiting to collect my purchase. - Kay D

5.0
Electronics
Xfinity Store by Comcast

Wayyyy better than Portrero if you love in SF but work in East Bay. - Nathan Rhoads

5.5
Mobile Phones
Verizon

Ask for D'Angelo!! We love him. :) Great customer service! - Nyko

6.5
Big Box Store
Target

I've only been here a couple times but so far they've had everything I needed and the checkout lines seem to move fairly quickly too. - Garric Sullivan

7.2
Furniture and Home Store
IKEA

The food is as affordable as it can possibly get, but it's really delicious! Swedish meatballs or ribs with fries are my favorite. - Randy Shine

7.6
Shopping Plaza
Bay Street Emeryville

Cute place with lots of restaurants and the usual mall staple stores. - Rochelle I