Making technology work for you.
9131 W Stockton Blvd (at Laguna Blvd) Elk Grove , CA 95758 United States
Credit Cards | Yes |
Stephen from the Geek squad is so helpful, knowledgeable and patient. He will go over things multiple times until you understand. I want to get him a dinner certificate .
Check the prices online before you buy in the store by he prices are sometimes cheaper then the in store price and they won't give you the reduced price unless you ask for it.
If you need to take care of a broken item with protection plans or not, call ahead. Now corporate Best Buy decided you have to make appointments to take care of these things. Not cool!!!
Price-match items at BestBuy to get the lowest cost.
Best Buy will price match any store or website price! I just saved myself $30 :)
THE WORST CUSTOMER SERVICE THAT MY WIFE AND I EVER EXPERIENCED. We bought a Samsung 65' HD SMART TV and Stand last week. Having paid already and shipped to have the T.V. deliver, "GeekSquad" Failed.
Management needs to train their staff more i know way more than them. They couldnt help me with anything cuz they didnt know anything
Just an FYI... If they don't put your bag in your cart they restock it without even waiting for you to realize... So be careful! Rude!
There need to be more customer service people here.
The ppl who work there have been really nice and helpful. - Jane Lillard
Crystal, Noah and angel are very helpful and great at what they do. Hit them up for excellent service - Nocturnal
My return was handled by Jake who was super polite, friendly, and sweet! - Rita Kivley
Don't forget to play on their game thing in the kids clothing area - Louella Tonel
Each time I come, always have a hard time finding what I want. - Caligirl 4Eva