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Concourse C/D (IAD Airport) Sterling , VA 20166 United States
Since the merger flights are full- take early AM or late flights for more room.
Good customer service ok let's think about this passenger comes screaming and accusing you of something you no control over and you should make and be happy RIGHT!
If your flight is ever canceled, call United on the phone to rebook it before you stand in line . Also, sometimes United flights might be hard to rebook, so ask that they put on Delta.
When you get in line , even if it's short , give United Reservations a call at 1-800-UNITED-1
Pay more for diff airline . This is the worst ever. I am driving if United is my option in future.
Very nice people
Friendly staff
Enjoy the queue. Best place to play Angry Birds ! :)
We didn't close early all flts close o10 mins prior to departure
For the best/fastest service...be travel ready!!!
Don't fly United .
United sucks point blank. Most of their people are just plain rude and have no sympathy. I never have luck flying with them.
They could care less about customer service so don't expect much help.
Packaged snacks on my visit included rice crispy treats, fruit, yogurt, breakfast burrito, pretzels, cereal, and hardboiled eggs. There was a coffee machine and soda machine along with a full bar. - Ursula
Fast and efficient! So much better than the people movers. - Gary Barrett
At the time, the didn't have any sandwiches or warming options available. Located in the hotel. My drink was awesome though. - Jasmine O'Conner