Portola Hotel & Spa at Monterey Bay

My room was very comfortable , a/c, flat screen , and an amazing bed. Outdoor pool is kinda small. The cookies that you get at check-in are great. Hotel is right by the warf and pretty much center city

Great suite. Quiet . Good price & location. Jacks was good and spa massage was awesome. Staff treated us well . No complaints at all other than wish we had cheaper Internet. Worth the $ to valet park .

This LEED Silver, eco-friendly hotel teams up with the equally eco-conscious Central Coast winery J. Lohr for dinner . Try a 2012 Napa Valley Sauvignon Blanc served with smoked salmon Carpaccio . Read more

Great hotel ! They upgraded us when we asked :) and the beds + pillows are to die for! Would love to stay longer.

Foot traffic is really loud outside our room in the 2nd building. Stay in the main bldg. Cookies at check-in are delish! Comfy bed !

Got a free appetizer in the restaurant by checking in with Foursquare. Ckean, large room. Close to everything...you can walk to the pier , beach , cannery row & aquarium

Overall a gorgeous hotel AND smack dab in the middle of all the attractions we planned to visit. Only drawback was that there was no air conditioning ._. The pool was also a bit small

Great rooms and amazing service! It is right next to the Fisherman's Wharf and in the middle of town . Highly recommended!

The couples package with a soak in the tub and a massage was just what we needed! We sipped champagne in the tub and then got amazing massages ! Pricey , but worth it! Read more

Breakfast buffet is fantastic. You must try Jack 's famous scone ! Delicious and I don't even like scones that much!

Lovely hotel . Great breakfast selection to suit everybody. The french toast is the best!!

Ted conference use to be here. The place is great. Just by the wharf and right inside the city center. Drinks and restaurant are great. And they have fantastic omelette for breakfast .

Not sure if worth the 4 stars. Rooms ok but spa and pool facilities are in a separate building - you need to cross a touristy walkway. No bathrobes in the room. Restrooms in public area not maintained

Hotel has a premier location by Fisherman's Wharf and Peter B 's Brewery . My room was hot and it was very noisy (because I was above the pool and next to the highway). I wish the Internet was free.

Room is the furthest away from the elevator and a huge walk. TV does not work. Front desk slow to respond. Otherwise it's a beautiful hotel , Keurig coffee maker in room and a great hair dryer.

Awesome place to stay. Will definitely be back. Great staff .

They give you warm cookies at check in. Walking distance to the wharf

Great location, friendly staff , amazing holiday ginger molasses cookies !

The cookie was nice, but the city of Monterey enacted a fee on hotels close to the conference center, which means you pay for a facility you probably aren't using when staying here. AND no free WiFi .

Loudest hotel I've ever stayed at... The seagulls are neat but nosy and vacuuming on our floor at almost 11:00 PM? Not cool!

Reliable hotel in an unbeatable location.

The warm chocolate chip cookies at check-in are amazing!

Warm chocolate chip cookies upon check-in.

Great rooms, short walk to the wharf.

Pet friendly ! Awesome free cookies upon check in!

Complimentary valet parking when you dine at Jacks Restaurant or Peter B 's Brewpub !

Awesome location and hotel

Oslo bucco at Jack’s ; fitness room across the alley

Check out their great fitness center and outdoor swimming pool !

$10 for wifi or Ethernet. 1.2 mi walk to aquarium , Nice dinner menu

Love it! I would stay there again.

Enjoy a glass of local wine from Paraiso Vineyards in Jacks Lounge and Restaurant !

Typical vampire hotel where they charge for everything! Prefer Motel 6 and a dip in the sea to this place. Staff could be more friendly also

Free wifi in the awesome indoor/outdoor lobby!

Disappointed in the hotel . Did not receive maid service. Room keys did not work on 2nd day and we were locked out of our room and was charged $17 parking fee each time we left hotel . Will not return.

Cookies at check in and flat screens . Nice place

League of California Cities

The cookies from the check-in desk are great!

Do not get a room facing Pacific St if you want to sleep. Noise from foot traffic and passing cars is horrible. It's 2am and finally starting to calm down.

The internet was actually $9.95 per day in the room. Maybe they changed it though :-)

Awesome cookies when u check-in

There's no A/C here!!! Seriously, for $269 a night make me comfortable in my room.

Every day you decline housekeeping service, you get a $5 voucher for room service or the restaurant .

Have a massage with Shirley, I promise you you won't b disappointed!

Priceline a room for $179, thanks Shat!

Priceline a room for $110, thanks Shat!

Fab Hotel ! Comfy Beds !!!

Gym opens 24/7

Free cookies at check in!

Not as dog friendly as the website made them out to be...