Apple Walnut Street

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.

8 / 10
466
ratings
Address

1607 Walnut St (btwn 16th & 17th St) Philadelphia , PA 19103 United States

Credit Cards Yes (incl. American Express & NFC Payments)
Wi-Fi Yes

Comments / 61


Keywords:

iphone genius bar charger apples friendly staff lines crowded gifts
RXL

Wow very crowded store, means good business, too small for the area actually, they need to expand to serve the growing buzz, it's a bit overwhelming for a first timer in the apple store. But all ????

Laura

Came in here for a new charger . I was expecting to have to wait in line to pay $100 for a new one but they replaced it right away for free! Sasha and Daniel were very attentive and helpful.

Mia S.

Went in for repairs and a nice guy at the Genius Bar gave me a free battery instead of charging me. Extremely crowded and can be annoying so make sure to make appointments for troubleshooting

Zein Samer

It's like Disney Island to me! It's always busy but the staff always make you feel welcomed. Love it ????

Richard Lewis

Actually the managers and business dept are very cool and helpful people! Somebody the best I have experienced at an apple store!

Lucy

Gotta love them Apple Geniuses - this store is super friendly and efficient.

Meridyth Orner

Definitely the best customer service I've experienced at any Apple store I've visited over the past 10 years. The problem is with the overcrowding and lack of organization . Unlike most genius bars t Read more

Carlos R

did some shopping, was really impressed by the customer service!

DThom Add

Great staff , always crowded . Can't wait for Apple Pay

Identity Ink

No matter what they sell you will buy. Even if they change a button. We’re Apple slaves.

Vincent Jeter

They allow you to charge your iphone on the display phone charger ports and honestly its better than your average charger it took my phone from 1% to 35 % in like 3 minutes

Rizzie

If you're buying an iPhone as a gift , be aware to use the upgrade price it WILL deactivate the persons line immediately.

Jennifer Mann

The Business department is awesome! Ask for Nick!

Emma McTague

Friendly staff and quick repair for my computer.

Clif Cameron

Service outstanding. Genius fixed my watch band with “spare part” he found.

Glen Gilmore

Ask questions. They're good at answering. Friendly , helpful.

Justin Jackson

don't forget to checkout the Macs! they're not a dying breed!

KENT L MARSHALL

Staff is very knowledgeable !

Sophann Arya

Very friendly and helpful sales associate.

Scott Moreau

Fantastic customer service. Personable, thorough and attentive.

The International Gazette

Talk to Josh, Ryan, Nate or Cheslsa. They were great customer service representatives.

Stephen Weber

Got an iPhone ? Grab the Apple Store App and you can check yourself out! Need a bag? Just show your receipt to any employee.

Amol K

Great Genius Bar service

Glen Gilmore

Don't let long lines discourage you - they move quickly.

Justin Nachod

Wireless hotspot available in the store --- look for the Apple store network

Simona Ozomová

Very busy store, but excellent service

Matt Gibstein

See Zack at the Genius Bar . He'll take great care of you.

RC

Smells a lot better than the NYC Apple stores. Do they keep elephants at the 5th avenue store?!

Carlie Rice

Excellent customer service. Had a whole debacle with my computer and they gave me a free charger

daniel bodack

Tip who loves apple ?

Michael B.

This is a nice place 2 go 2 & go shopping 4 Apple products.

Campbell Bird

Can't do walk-ins here because it's always packed. Staff seems like they care though.

Josina Williams

Awesome store! So beautiful and laid out for you to play with everything. Tons of help everywhere.

David Weinstein

Never a line ! Check out with any employee where you stand! :)

Craig DaBoss

What I want for Christmas .... Who's treating?

Jay Izso, Internet Doctor

The people here are really helpful. Ask for Lauren, Tony, or TJ

KENT L MARSHALL

Great Advice the seasoned reps give

Conor Holleran

Best Apple Store in the business.

steve jillion

If you have a problem with your iPod make an appointment on the phone and come here to get it fixed

Philip Ives

Never get your Mac repaired here. It's the busiest and therefore slowest repair shop. Go to Bundy or Spring board instead.

Shawn Flagler

Quick trip! #fact

Josh Raab

Fast and painless returns

Karen Elizabeth

Apple Care, I fucking love you.

Denise

Great Tech Support

Dave Sloboda

Feel underwhelmed by the Apple Store's lack of innovative architectural design in comparison to other Apple Stores.

Conor Holleran

Don't show up late to work there.

Tatyana Slascheva

They sell unlocked iPhones !

Richard LaCerra

Scott was a huge help!

Wanamaker Entertainment Group

The employees are arrogant and make you feel bad if you don't have an iPad2

Thomas J Riddle

An Apple a day keeps Dell away

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