Palmer House - A Hilton Hotel

"The Chicago Hotel the World Knows Best." The hip & historic Palmer House Hilton has a history of over 140 years and after a multi-million dollar renovation continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street ...

8 / 10
974
ratings
Address

17 E Monroe St (btwn S State St & S Wabash Ave) Chicago , IL 60603 United States

Credit Cards Yes (incl. American Express & MasterCard)
Wi-Fi Free & Paid

Comments / 255


Keywords:

executive level architecture breakfast food hotel spa brownies free Wifi afternoon tea bar murals books comfortable tours casual desserts good wifi scenic views live music shoe shines buffet
Chris Davis

Beautiful hotel and it's a Hilton! Definitely take the opportunity to have cocktail hour in the lobby when they have live music . This place makes you feel so ritzy! I loved staying here! Coming back

Erik Rowley

From my experience, definitely upgrade to an executive suite if available. The lobby is enchanting with an excellent bar . Starbucks is conveniently located below the lobby. Enjoyed my stay!

Marina Jamieson

Did you know that the invented the Brownie here? Really nice lounge area to be with friends and family, enjoy a cup of hot cocoa and share a brownie with vanilla ice cream :)

Chris Steele

If you must shop in the Loop, this is your hidden oasis . Skip the lobby bar and head back to Potter's. They mix the Manhattans strong (but balanced) so plan on calling for a ride afterwards.

Erik Rowley

Palmer House Hotel was rebuilt in the mid-1920's but previously was built in the early 1870's making it one of longest continuously operating hotels in the U.S. A lot of famous people have stayed here

Todd Weisrock

A great, historic hotel . The lobby is fantastically opulent. The front desk staff is kind of snooty, but the breakfast restaurant and staff are great. Smaller rooms and tiny bathrooms .

Paddy

The atrium in this place is just WOW! So beautiful. Rooms are well equipped and modern. Staff as always at a Hilton property were helpful and friendly . Good location.

Cynthia Jordan

Enjoy the history here. From Al Capone’s card game room with secrete door that leads to the street to artifacts from after the Civil War used for “The Most Elegant Dinner Party” in American history.

Vasek S.

Wow, such a elegant hotel . If you are Hilton member, you can use free Wi-Fi at your room. In other case it works only in lobby

Michael D

Beautiful hotel with incredible history (first hotel with electricity and telephones, first hotel in Chicago with elevators ). Lobby bar is pricey but a cocktail there is a must.

JJ✈✈✈????????

After my ghost encounter at this hotel at around 3am and reported it to the concierge , I found out that there have been reports of sightings and paranormal activity here. Check out the 13th Floor!

ᴡ Whitmer

Greatest staff Ever! Thoughtful, considerate and always polite! 2nd best item is the architecture and I love the 100 year old photos on the walls!

jose alfredo villalobos

The business center is on 7th floor. When exiting the 8 bank turn left to the column with the fire hose. Walk around it and you'll see a glass door. That's it! Have safe trip home.

Lakisha Johnson

This hotel is an AT&T wifi hotspot. Log in using your AT&T/Uverse account login and connect for free. Also, Hilton Honors gets you fitness center access and late checkout (up to 1:30 pm) free.

Chris Petescia

Stunning architecture ... but they’re banking on that. Everything else is half-assed. “20% convenience fee” quietly added to snacks you pay for upon touch, leftover painters tape, no special requests.

Jennifer Rusk

Ask about room size / local. I can brush my teeth at the sink and flush the toilet while standing in the shower . If I wanted NYC rooms, I'd be in NYC. Plus the bldg configuration = v. dark rooms

lynn ❄️

free wifi in the lobby or starbucks. or $6.95 for 1 hr, $12.95 for 24. the business suite was as big as my master bedroom closet. it felt weird. love that millenium park is just blocks away!!

Aaron Cruz

Historic, great architecture . Proms, weddings, you name it, it goes on here. Grab one of their many great drinks in the lounge around the Lockwood Restaurant . Get the Bertha cocktail .

Jill Kraczon

fitness fees are waived for everyone now except classes . If you need to park , Public parking is $30 compared with theirs at $41/night. Pool is not exciting-free breakfast on 23rd floor! Great!!

Kirstjen Lorenz

This hotel has a great Wedgewood ceiling in the lobby. It is a really lovely atmosphere if you need a break from the dinginess of the State Street shops.

Lisa Edington

The lobby was very elegant like a snapshot in time. But the rooms were very dated, thin walls, tiny bathrooms , and really I felt like I lived in a velvet Elvis painting for 3 days. Wouldn't revisit.

Fanny Yang

Freshii is right next door to Palmer. I love Freshii so this is a bonus. Also, the fitness center in the 8th floor is pretty nice. Yoga room is available.

Karin H. Tech

One of my favourite hotels . Classy , great lobby area. Nice bar area. Renovated rooms , a few with lake view . But the rooms are very, very different. Be careful not to end in a cupboard like one... I wa

@palmerlaw

No matter where your evening took you, enjoy a nightcap at the Lockwood bar in the lobby. Safe travels! ~@travelblawg

Don Seiler

Excellent service , clean and luxurious space in this historic building . I recommend cocktails in the lobby bar !

Connie Crosby

Fitness center and spa are unaffiliated with the hotel . They give 50% discount drop-in rate to guests; Hilton Honours members silver and up can use for free. Drop-in rates include classes .

Walter Greene Jr.

The rooms are small and bathroom shower needs an upgrade. Overall the Palmer House is a Nod to old world or historical hotel feel. Booked through Expedia 159.00, awesome price on the Mile.

Jonathan Ferrera

The bar is gorgeous and many of the halls have detailed histories going into the 19th century.

Jeremy Beker

Beautiful, classic Chicago hotel . The lobby is amazing! Feels like you have stepped back to the 1920's

AFAR Media

While the ballroom itself is beautiful, it's most interesting feature is what's hidden behind the mirrored wall in its corner. Read more

ATL_Hunter

Lovely older hotel . Rooms are a little small, but are cozy . Book on a higher floor to avoid the street and L sounds

Beau Lebens

Gorgeous historic hotel in downtown Chicago. Easy walking access to the lake !

Rebecca Plaine

Make sure to download the Hilton app and check in on your phone before hand or else the digital key won’t work.

Dallas Winkler

This historic hotel is my favorite place to stay in Chicago. Very clean , lots of amenities , great location, and the staff is very helpful.

Daniel Rothschild

Palmer House is trading on its reputation. Public spaces are still incredible, but the rooms have really gone downhill.

Buford Douglas

Est. 1871. Invented brownies in 1893 for the Columbian Exposition World’s Fair .

Brooke Smith

My room was a king on the 23rd floor (executive level ) and it was great. Plenty of space and beautiful. We even had two bathrooms which was nice. This hotel is in a perfect location.

Tracy Lynn

The rooms are a bit small, but nice. Excellent concierge service. Everyone was friendly and helpful.

Angelica Dongallo

Yes, check out the ornate lobby! Not so much a fan of the Bloody Mary or croissant tots.

Mike Collins

Potter’s is not as pretty as the lobby lounge , but it’s a lot more chill and a nice place to relax .

Joanne C.

No wifi in room. Solution: call verizon & enable hotspot tethering on iPhone 4 for a mere xtra $20/mo, then disable that service after ur trip. You can now use ur tablet on wifi . Works great!

Jacob Terry

Really pretty hotel , as long as you don’t mind the mild sound travel between rooms

Traveling Veg

No mini-bars, no coffee machines , no bathrobes, no fridges & last call at the bar was 12:30... Yet, I had an AMAZING room, the location is great & I really enjoyed my stay for so many reasons!

Ngoc Nguyen

Very convenient location for all popular sightseeing, great eating and shopping places. Old hotel but classy and beautiful.

Elizabeth

Everything about this hotel ... Absolutely breathtaking, classy and so much history. A+++

jiresell

Classic hotel . Great staff and right in the heart of the loop!

Vinnie Daboul

Classic hotel . One of my favorites. Enjoy a drink in the lobby bar .

Chicago Tribune

Thursday, March 28 - Press Pass with Facebook’s Sheryl Sandberg. Facebook's COO discusses her new book , “Lean In: Women, Work and the Will to Lead,” with Chicago Tribune's Joycelyn Winnecke. Read more

Pedigree Brand

Dogs up to 75 lbs. are welcome in your room. There’s a non-refundable pet service fee of $50 per stay. This is a luxurious pet-friendly hotel just steps from Millennium Park .

Kristopher Post

Definitely check out the Balance Spa . Many services to choose from. Full body massage the way to go. Great staff .

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7.3
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So awesome having Starbucks in your hotel lobby. My fave! - Chris Hanken

5.8
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Lockwood Restaurant & Bar

The roasted chicken is super tender and juicy. The butternut squash soup is amazing. - Isabel Zeng

6.9
Lounge
Palmer House Hilton Executive Floor Lounge

Complimentary snacks & non-alcoholic beverages. Hot breakfast in the morning is a must. We didn't use the bartender service but the staff is very very friendly! - Chris Hanken

7.9
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Really nice stay. Comfy beds, great service, wonderful location. - Julie Arrison

8.3
Pub
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BBQ burger! Huge. Awesome. Great beer! - Alonso Alfaro

9.6
Park
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Great place! Awesome park to walk and relax! - Wesley Dias

9.5
Art Museum
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It's really nice here! Enough art to keep you busy for days! Very clean museum. Very nice and helpful staff too! - Adrianna Falaris