Nordstrom

Feel safe and comfortable shopping with new practices to help keep you and our employees healthy at Nordstrom this holiday season. Pick up in-store or use Curbside Pickup, and when you arrive, we'll bring your order out to you. (We can even gift-wrap it for free!)

8 / 10
343
ratings
Address

1400 S Hayes St Arlington , VA 22202 United States

Comments / 50


Keywords:

shoes creed validation café mochas cute red velvet cupcakes dresses malls parking lingerie bananas cosmetics gifts classes friendly staff Christmas
Akaialy A

Incredible customer service! If it is Christian Dior see Caroline and if is it Tom Ford look for Grace. In the fragrance department, Bond No. 9 ask for Eduardo and for Creed either Salem or Senka.

Matthew Brandon

I work for NARS cosmetics and love everyone I work with. Awesome atmosphere anywhere in the store and everyone is approachable and always ready to help and make anyone happy at the end of the day!!!!!

Brea Ellis

New charging station across from Customer Service, you can order a latte or peach ice tea & have it delivered to you while you're charging your phone!

Jennifer W

Seriously the best customer service in the whole mall . Not pushy , always knowledgable , and so nice. Worth the slightly higher price tag.

Kathryn Anderson

I love that I can metro here and return the shoes that didn't fit (ordered online). Then shop some more!

Rebecca Swanson

Nice cafe if you want to avoid the crowds and noise of school groups in the food court .

Kristen

I love the t.b.d. Department on the 3rd floor! Everyone is so nice and friendly . The department has really cute stuff as well . The best department in the store if you ask me.

Melissa Plummer

The customer service in women's shoes is sub-par. I had to hunt for a sales associate instead of being greeted when I entered the department. They definitely need some refresher training .

Brea Ellis

The She crab soup is creamy and delicious and has both lump crab meat and lobster

Jacob Kaufman-Osborn

There are two very comfortable leather chairs near the escalator on the second floor. They're perfect for lounging in while you wait for someone to finish shopping.

Brian Anderson

If you buy something here make sure you go to customer service on 3rd floor and get free parking validation for the mall garage !

Antoinette M Williams

@joMalone fragrance Master Classes are outstanding!

Marilyn Greene

Excellent customer service, as long as you let your "server" know what you expect! I would never call them pushy .

Ellen Galit

Theyre not very helpful. They judge your pocket based on your appearance. I hate shopping here bc of the service but they have certain brands i cannot find in other places.

Harrison

You have to make a $25 purchase in order to get free parking ! They no longer validate if you have Nordstrom card.

Bonnie Knight

Awesome service as always!! See Silvana in Encore dept. she's amazing!

Jennifer Simmons

I love this place and the Creed , Smashbox and Nars counter is divine. They do great eyebrows too

Michael Stochlinski

Customer service is great in menswear departments

David Phillips

Nick in mens totally rocks my wardrobe, has a great eye for what will look great on anyone

Nichelle Stubbornanddetermined Har-v

The red velvet cupcakes from the cafe are to die for

Otto

There are often wonderful pianists playing on the grand piano on the first floor.

Greg Palmer

Get a shoe shine here. They use premium polish, do a great job, all for $2.50

Susie C.

There's a Nordstrom Rack across the street with wonderful deals.

Michelle Parks-Robinson

Always has exceptional service . No hassle returns.

Carol Wehe

Bathrooms on the third floor include a mothers' room and a comfy sitting room.

Gita Ram

Love the BP section! The staff is always friendly and ready to help.

Nikki Jones

Check out the Espresso Bar for the Mocha Banana Ice Storm. Fabulous.

Ann S. Chirhart

Shoes ! Zella work out clothes . Handbags ! Top shop!

Sip With Socialites

Visit Chaya at Clé de Peau. She's amazing!

Joe Zézito

The only place to shop for men's shoes . I don't wear women's shoes , so I can't speak to that.

Ultressa Diamond

I AM HERE PEEPS! TRIPLE POINTS ENDS TODAY!

Sara Greco

The customer service is awesome!

Antoinette M Williams

Visit Sophia at the Jo Malone counter for a unique fragrance experience!

KV

If your in Lingerie , look for Christina she's the best!!!

Ch8ryl

Parking validation with a purchase. The cafe is a nice escape from the mall food court .

Goksel Tan

This store doesn’t have a soul yet they still try to be high end

Taye

Great customer service. Go see James!

Skylor Matthew

5 dollar kids meal . The grilled cheese comes with chips , soup , fruit cup , bread and soda . And you get parking pass!

Maleka Lenzy

Anthony in Mens shoes is the best!

Meagan O'Daniel

Ask for Lalita Johnson at the Clinique counter. She's great!

Maleka Lenzy

Anthony in Mens shoes is Awesome!

Strawberri Red

Check out my no.1 salesperson JAMES @The Rail!

john marshall

great sotre to shop and work

Steve G

Sales in mens sportswear are great.

Ben Chou

For the most amazing assistance definitely work with Victoria in mens!!!!

kazahel

Staff has difficulty letting customers shop on their own, even when you ask for time to look. Pushy .

Ronnessa Williams

Cute Burberry dresses for infants

David Phillips

Nick in mens rocks my wardrobe!

Lia

M.A.C. and Trish McEvoy associates were absolutely awful

Brenna Graham

Poorly organized

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