Feel safe and comfortable shopping with new practices to help keep you and our employees healthy at Nordstrom this holiday season. Pick up in-store or use Curbside Pickup, and when you arrive, we'll bring your order out to you. (We can even gift-wrap it for free!)
1400 S Hayes St Arlington , VA 22202 United States
Incredible customer service! If it is Christian Dior see Caroline and if is it Tom Ford look for Grace. In the fragrance department, Bond No. 9 ask for Eduardo and for Creed either Salem or Senka.
I work for NARS cosmetics and love everyone I work with. Awesome atmosphere anywhere in the store and everyone is approachable and always ready to help and make anyone happy at the end of the day!!!!!
New charging station across from Customer Service, you can order a latte or peach ice tea & have it delivered to you while you're charging your phone!
Seriously the best customer service in the whole mall . Not pushy , always knowledgable , and so nice. Worth the slightly higher price tag.
I love that I can metro here and return the shoes that didn't fit (ordered online). Then shop some more!
Nice cafe if you want to avoid the crowds and noise of school groups in the food court .
I love the t.b.d. Department on the 3rd floor! Everyone is so nice and friendly . The department has really cute stuff as well . The best department in the store if you ask me.
The customer service in women's shoes is sub-par. I had to hunt for a sales associate instead of being greeted when I entered the department. They definitely need some refresher training .
The She crab soup is creamy and delicious and has both lump crab meat and lobster
There are two very comfortable leather chairs near the escalator on the second floor. They're perfect for lounging in while you wait for someone to finish shopping.
If you buy something here make sure you go to customer service on 3rd floor and get free parking validation for the mall garage !
@joMalone fragrance Master Classes are outstanding!
Excellent customer service, as long as you let your "server" know what you expect! I would never call them pushy .
Theyre not very helpful. They judge your pocket based on your appearance. I hate shopping here bc of the service but they have certain brands i cannot find in other places.
You have to make a $25 purchase in order to get free parking ! They no longer validate if you have Nordstrom card.
Awesome service as always!! See Silvana in Encore dept. she's amazing!
I love this place and the Creed , Smashbox and Nars counter is divine. They do great eyebrows too
Customer service is great in menswear departments
Nick in mens totally rocks my wardrobe, has a great eye for what will look great on anyone
The red velvet cupcakes from the cafe are to die for
There are often wonderful pianists playing on the grand piano on the first floor.
Get a shoe shine here. They use premium polish, do a great job, all for $2.50
There's a Nordstrom Rack across the street with wonderful deals.
Always has exceptional service . No hassle returns.
Bathrooms on the third floor include a mothers' room and a comfy sitting room.
Love the BP section! The staff is always friendly and ready to help.
Check out the Espresso Bar for the Mocha Banana Ice Storm. Fabulous.
Shoes ! Zella work out clothes . Handbags ! Top shop!
Visit Chaya at Clé de Peau. She's amazing!
The only place to shop for men's shoes . I don't wear women's shoes , so I can't speak to that.
I AM HERE PEEPS! TRIPLE POINTS ENDS TODAY!
The customer service is awesome!
Visit Sophia at the Jo Malone counter for a unique fragrance experience!
If your in Lingerie , look for Christina she's the best!!!
Parking validation with a purchase. The cafe is a nice escape from the mall food court .
This store doesn’t have a soul yet they still try to be high end
Great customer service. Go see James!
5 dollar kids meal . The grilled cheese comes with chips , soup , fruit cup , bread and soda . And you get parking pass!
Anthony in Mens shoes is the best!
Ask for Lalita Johnson at the Clinique counter. She's great!
Anthony in Mens shoes is Awesome!
Check out my no.1 salesperson JAMES @The Rail!
great sotre to shop and work
Sales in mens sportswear are great.
For the most amazing assistance definitely work with Victoria in mens!!!!
Staff has difficulty letting customers shop on their own, even when you ask for time to look. Pushy .
Cute Burberry dresses for infants
Nick in mens rocks my wardrobe!
M.A.C. and Trish McEvoy associates were absolutely awful
Poorly organized
Everything is great on the menu. The rosemary olive oil white bean soup is delish! Usually have on Thursdays. - Jenn Barton
There is nothing for kids - D. A.
The most unbelievably low prices on home decor that looks great!!! It's my new favorite store to save $$$ - AJ
Renovations look good! The new coffee place is also nice. - Ashley America
This was my first time visiting this mall. It is an awesome place! They have all kinds of stores from Armani Exchange, Express, even Hollister. I recommend if you’re ever in the DC area! - Chuck Bronson
Charlie is awesome. Super friendly and knowledgeable - Patrick Frank