The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center...
1100 Carnegie Ave Cleveland , OH 44115 United States
Credit Cards | Yes |
The customer service was probably the best we've had all year. Friendly , attentive, the staff here really treat their guests like family. Definitely would come back here!
Everyone I've came in contact with who works here are friendly , energetic people! So far so good! I'd stay here again for sure. And Dee Dee is Aaaamazing!
Stayed here on work trip and got upgrade to a suite that included a jacuzzi tub and a board room overlooking the entire city , so sweet!
Great staff ... Rooms are decent, free parking and shuttle service to downtown... No continental breakfast .
Convenient to progressive field , the Q and 4th. Friendly staff quiet hotel despite location
Good people. From NY there to play ball at Progressive in collegiate baseball and they treated us great! Highly Recommended!
Great location, nice staff . Would definitely stay here again.
Great location next to the Cleveland Indians stadium .
Really close to downtown if you are going to see the Indians or the Cavs
You can buy tickets to Indians games from the front desk. And they are GREAT seats as they are where the owner of the hotel sits. Grab em quick though.
Very nice place in the heart of the city .
Very nice hotel right next to the baseball field but theres really nothing around it.
The ladies, Dee Dee and La Tonya are just the nicest, sweetest people!
Dee dee is awesome. Felix who works in the restaurant is super nice!
The fruit water in the lobby is healthy and tasty!!!
Wonderful staff . Great accommodations. No complaints at all.
Great service & adjustable bed pressure control! Thumbs up! Too bad the location sucks ( it's in the middle of nowhere!) FAIL
Don't bother with the free WiFi . It's slower than your cellular connection.
Try New York Strip Steak at the restaurant . It's awesome.
Good luck getting your room cleaned if you aren't out of it by 11
Awesome place
Good luck trying to get your keycard to let you into the parking lot . And that button for help...useless.
UNSATISFIED. I specifically requested a non smoking room in advance of arrival, but got a smoking room because they were booked out. I left because the room smelled putrid, they refused refund.
The fitness center is a joke. A closet with 2 treadmills and one elliptical machine. Need to get there *early*
The staff here is excellent!!!
Nice relaxing lobby
Dee Dee is the best!
Dee Dee was awesome! For nightlife go to w.6th st
Dee Dee is a boss. Someone needs to promote her.
Non-smoking rooms are not guaranteed by aware.
Impossible to get in so wait in line
To get out of the parking lot ...push the help button. The gate will open!!!
One bartender who also is the server on a sat night REALLY!!! - Chris S
Awesome service. Beautiful decor. Go to the Club Room. - Lindsey Alexander
Great service and a couple of upgrades. I have to recommend this place to anyone wanting a first class place to stay. - Scott Richmer
New, clean, great service, great room layout. Top of my list for Cleveland if I return for anything. - mark
Progressive Field was quite a surprise to us. It was wonderful to be here watching the game. The Club Lounge tickets include an all you can eat option thatwas very good. Loved the seats and the option - Diane Wonch
The pint-sized Bahama Mama is delicious and a great deal! I also like their margaritas. The best place to drink in the area, with a great selection and great prices! The mac & cheese wedges are super. - Abby Hanson
The Cavs store was awesome. My son loves his warm up. Very friendly and very helpful staff. - Jason Schlosser