UK Border is a border crossing Hillingdon located in United Kingdom.
Terminal 5 (LHR Airport) Hillingdon Greater London TW6 2GA United Kingdom
Heathrow Airport has shown commercial wisdom by saving money on a staff social club & integrating it into the security area. Nice to see that staff can relax and take their minds off work for a while.
The trick here is to put your brain into neutral and try to recover from the stress of the BA flight transfer setup, which none of their staff understand. Helping someone more stressed than you helps.
If you know what you're doing and have a newish passport (and the passport is from the EU), this is one of the fastest border patrols I've come across. They don't muck around.
It always busy but it depends on your arrival time as well . If you arrive on early morning it is much better from arriving on the afternoon or evening. Take in consideration you need around 45 minutes
Try and stay calm . It's hard but getting angry at the incompetence will stress you out and the staff don't care anyway.
Best ever experience... and it's not the queue.. but the friendliness of staff and "welcome home" at the end. ❤️
If you're an EU-citizen use the self-service e-gates and scan your passport yourself. Fast and easy!
Using your electronic passport is such a faster and easier way to go through immigration... Recommended !
Poorly staffed resulting in tremendous queues and wait times.
If you want to experience chaos and rudeness at the same time... Don't miss this!
Note there are different UK Border areas for connections and non-connections. Signs are confusing.
Use your e-Passport, but make sure on beforehand that the line is actually shorter...
There's a fast track lane for non-EU passport holders with Silver and up status on BA. Sweet!
Be patient...and make sure you remove your liquids or face delays with additional search!
Longest que ever!!!
Slow slow slow and then again slow. It took so long I celebrated 2 birthdays in the queue and those purple jacketed hosts are morons
A queue of over 50 people and only 2 staff - and this is supposed to be Britain's hub
They want you to remove all liquids . Even small bottles. Pretty thorough and strict. Never had this level of security before.
Fairly fast. Be prepared for questioning about random things
Hell, liquids in a plastic bag ??? Most airports stopped that more than 2 years ago ... Come on LHR, catch a wake-up !!
Maybe the queues wouldn't be so long if they put the right amount of staff on duty. Representative of complete disdain for customer service
I cant understand with that strict Visa clearance policy why this Border Again with this long Q
My tip.. Get more staff on when loads of planes arrive together. Simple
Easy to pass with EU/UK passport
I know, there is always que and mess!
Trust that the tray conveyor will stop - no need to get freaked out!
On your landing card, for Occupation put "Hooligan" and try to look as shady as possible. They like that.
Would love to use IRIS but that would require that they reopen the office for us to register.
Avoid a Sunday evening arrival if possible — 65 minutes in line !
Passports out, smile
Third time I have been here with 2 border agency employees on duty on a Friday at 1730 pm. Expect long queues.
Using the automatic gates doesn’t get old… ????????????
REALY strict, lost my axe hair product not because the liquids were too much but because the container was too big. They are much worse than the USA
"You can't use e-Passport cause the machine closes at 11 innit"
Fast Track isn't always open and when it is it's not that fast.
A lesson in how not to do resource planning for aspiring MBAs
Dont use fast track , always long queues
I still don't understand why you have to queue so long to pass the border when flying from a european country
The slowest "Fast Track " in the world! Up to 40 min queueing, and counting.
This remains a complete shambles
Always expect long delays - Minimum time - 45 minutes
It's a laugh really. RANDOM security checks on hand luggage, even those bags which are empty. Also: extremely slow. Waste of everyone's time.
Fast Track often isn't.
Efficient. Most friendly among Europe. Sometime its too long to wait. Make sure to have enough time for ur transit.
Just smile and wave
Worse than the USA
HATE SECURITY ANYWAY DON'T CARE!
Súper nice agent, he even gave me recommendations about local places
Worst I've seen!!!
Quickest ever!
The Chicken Tillable Masala of the BA lounge an the great wine selection are definitely worth the visit! - Jeff Clavier
Up two floors, huge seating areas, offers baked goods, egg soufflés, hash browns, juices, espresso, yogurt, fruits - Cynthia Lin
Really nice lounge. Staff are really helpful and friendly. Good choice of alcoholic and non-alcoholic drinks, and snacks. - Michael D